Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TRALYN CARR

Gastonia

Summary

Sales, customer service, and inventory management are all areas of expertise. Excellent communicator with [Number] years of experience as a Customer Service Representative in high-volume call centers. Customer Service Representative with [Number] years of retail experience in fast-paced, team-oriented environments. Self-motivated and hardworking, with excellent communication skills and knowledge in [Area of expertise]. Experienced [Job title] adept at building effective processes and obtaining reliable, accurate information for business decision making. Quick learner with a working knowledge of [Software] and [Software].

Overview

7
7
years of professional experience
1
1
Certification

Work History

Stower

Amazon CLT4
06.2021 - Current
  • Increased personal stowing rates by reorganizing staging areas according to [Type] specifications
  • Forecasted manpower requirements based on daily workload and company goals
  • Was responsible for maintaining accurate stock records and schedules
  • Kept my workspaces clean and organized to maintain safety standards

Phlebotomist

Grifols Biomat USA
05.2022 - 09.2024

I worked in a plasma donating center. I love welcoming donors in and also explaining the process to them before starting. I checked vitals and setup machines, along with that I would being the sticking and monortoir them during their donation. I would document if any reactions.

Patient Attendant

Carolina Asthma Allergy Center
06.2021 - 03.2022

I worked at a call center answering for 7 different locations. I schedule appointments, updated chats, communicated with Insurance companies, also communicated with pharmacies and providers to ensure patients had correct medications. I verified insurance/ Medicaid

Party Manager

Altitude Trampoline Park
11.2019 - 03.2021
  • Oversaw the weekly project schedule as well as the anticipated timelines for milestones and completion dates
  • Examined operations and market data in order to identify areas for improvement and to take advantage of changing conditions
  • Was in charge of the day-to-day operations for a [Number]-person team, which included supervision and assignment delegation
  • Was in charge of automating office operations, managing client correspondence, and keeping track of records
  • Devised new marketing strategies to expand my customer base and market share by promoting [Product or Service] through various channels
  • Entered customer data into the [Software] system, ensuring that financial and personal information was kept safe

Host

Olive Garden Italian Restaurant
07.2019 - 12.2019
  • Used [Software] to verify restaurant receipts and complete end-of-day paperwork in a timely and accurate manner
  • Checked the seating area and the restrooms to make sure they were clean every [Timeframe]
  • Collect guest information and accurately quote wait times to guests when tables are not immediately available
  • Informed servers of newly seated parties for quick service

Team Member

Chick-fil-A
06.2018 - 11.2018
  • Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks
  • Was able to keep my productivity goals by resolving issues in a timely manner
  • Quickly learned all required tasks to maximize performance

Education

High School Diploma - Nursing fundamentals program, childhood education pathway

North Gaston High School
Dallas, NC
01.2021

Skills

  • Data entry
  • Organized
  • Business Strategy
  • Marketing

Certification

  • First Aid/CPR Certified
  • Customer Service Representative Certificate
  • Salesforce

Timeline

Phlebotomist

Grifols Biomat USA
05.2022 - 09.2024

Patient Attendant

Carolina Asthma Allergy Center
06.2021 - 03.2022

Stower

Amazon CLT4
06.2021 - Current

Party Manager

Altitude Trampoline Park
11.2019 - 03.2021

Host

Olive Garden Italian Restaurant
07.2019 - 12.2019

Team Member

Chick-fil-A
06.2018 - 11.2018

High School Diploma - Nursing fundamentals program, childhood education pathway

North Gaston High School
TRALYN CARR