Tracy Weston
Boone
Summary
I have strong interpersonal and communication skills. I am a team player with a sincere desire to meet the requirements of any job I perform. I am an efficient and reliable employee who is eager to learn and grow. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
3
3
Certifications
Work History
Administrative Support Specialist
ASU Health Promotion for Faculty & Staff
Boone
08.2015 - Current
- Manage program budget and reporting processes to ensure financial accuracy.
- Perform monthly budget and P-card reconciliations to maintain fiscal responsibility.
- Supervise student employees, fostering a productive work environment.
- Schedule on-campus mammograms, blood drives, and screenings to support preventative health initiatives.
- Act as primary certified phlebotomist, performing blood draws efficiently.
- Operate centrifuge to process blood specimens for timely transport to AppHealthCare.
Student Insurance Associate
ASU Health Services
Boone
05.2013 - 07.2015
- Ensured adherence to procedures for accepting or declining Student Insurance.
- Performed daily tasks including answering calls and entering medical information into EMR.
- Conducted immunization compliance data entry to maintain accurate health records.
- Assisted students at front window, addressing inquiries and providing necessary support.
Clinical Assistant
Ortho Carolina
Boone
02.2012 - 04.2013
- Obtained vital signs and checked in patients before examinations.
- Documented health information and meaningful use criteria in EHR system.
- Assisted with preparations for in-office injections and additional procedures.
Scheduling Coordinator
Richard M. Forbes, DMD
Boone
04.2011 - 02.2012
- Greeted patients, answered phone, performed scheduling & confirming of appointments, handled all incoming messages daily.
- Prepared and maintained charts with updated information.
- Responsible for filing, maintaining office equipment and all general front office duties.
Medical Office Assistant
Appalachian Internal Medicine
Boone
08.2010 - 04.2011
- Greeted patients, answered phone, performed scheduling, coding, posting of charges and payments, and performed follow up calls accordingly.
- Maintained medical records, filing and handling of correspondence.
Medical Assistant/ Front Office Manager
Dr. Mark Harter
Boone
08.1996 - 06.2010
- Oversaw daily office functions including phone management, scheduling, referrals, and billing processes.
- Managed insurance claims processing, patient charge postings, payment postings, and end-of-day balancing.
- Conducted daily deposits and maintained office supply inventory to ensure operational efficiency.
- Resolved issues through effective problem-solving and decision-making strategies.
- Developed and upheld office policies and procedures for streamlined operations.
- Checked patients in by taking vital signs, performing EKGs, urinalysis, blood draws, and fingersticks.
- Administered intramuscular injections with precision and care.
- Assisted physician during examinations and surgical procedures to enhance workflow.
Education
Business/Accounting classes -
Caldwell Community College
Boone, NC01.2007
Certificate in Medical Assisting -
Wilkes Community College
Wilkesboro, NC01.1992
Honor Roll -
Watauga High School
Boone, NC01.1991
Skills
- Budget management
- EHR documentation
- Phlebotomy procedures
- Patient scheduling
- Compliance monitoring
- Medical terminology
Certification
Certified Phlebotomy Technician (CPT), NHA Effective 4-05-21, Expiration 4-27-27
Timeline
Administrative Support Specialist
ASU Health Promotion for Faculty & Staff
08.2015 - Current
Student Insurance Associate
ASU Health Services
05.2013 - 07.2015
Clinical Assistant
Ortho Carolina
02.2012 - 04.2013
Scheduling Coordinator
Richard M. Forbes, DMD
04.2011 - 02.2012
Medical Office Assistant
Appalachian Internal Medicine
08.2010 - 04.2011
Medical Assistant/ Front Office Manager
Dr. Mark Harter
08.1996 - 06.2010
Business/Accounting classes -
Caldwell Community College
Certificate in Medical Assisting -
Wilkes Community College
Honor Roll -
Watauga High School