Tracy Miller
Holly Springs
Summary
Committed and energetic jack-of-all-trades warehouse professional with over 15 years of experience in regulated environments, logistics operations, and team leadership. Proven ability to oversee warehouse workflows, manage inventory accuracy, and coordinate shipping operations while maintaining compliance with safety and quality standards. Experienced in supervising teams, optimizing processes, and collaborating cross-functionally to meet operational goals.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
Trensor
Holly Springs, NC
01.2024 - Current
- Shipping: Pack, seal, label, and create shipping documents (e.g., bills of lading) for outgoing goods.
- Inventory Control: Update inventory records, perform cycle counts, and move inventory to designated storage areas.
- Collaborate and communicate with logistics technicians, customer service representatives, service providers, and others involved in shipments and receipt of products.
- Track, trace, and update the status of incoming and outgoing shipments.
- Promptly unload trucks and deliveries; sort and stock receivables.
- Provide additional backup support for shipping and receiving departments.
Finished Production Process Technician
Novo Nordisk
Clayton, NC
01.2021 - 01.2024
- Execute and support production and material flow operations in a highly regulated environment, ensuring adherence to SOPs and quality standards
- Coordinate material handling processes including inventory transfers, FIFO, labeling, and returns to maintain inventory accuracy
- Identify process inefficiencies and support continuous improvement initiatives to enhance operational performance
- Collaborate with maintenance, quality, and operations teams to resolve equipment and production issues
- Participate in deviation response, root cause analysis, and corrective actions
International Shipping Coordinator / Quality Control / Auditor
Becton Dickinson
Four Oaks, NC
01.2015 - 01.2021
- Coordinated inbound and outbound shipments, ensuring timely and accurate order fulfillment for domestic and international customers
- Verified inventory accuracy through audits, cycle counts, and shipment validation (lot traceability, batch control, case counts)
- Partnered with cross-functional teams (planning, outbound, quality) to streamline shipping workflows and improve efficiency
- Maintained compliance with FDA regulations and internal policies for storage, handling, and shipment of products
- Prepared reports on inventory discrepancies, quarantines, returns, and recalls
Skills
- Warehouse Operations Management
- Inventory Control & Cycle Counting
- Shipping, Receiving & Logistics Coordination
- Team Leadership & Employee Training
- Process Improvement & Problem Solving
- SOP & Regulatory Compliance
- Cross-Functional Collaboration
EQUIPMENT
- Forklifts (Sit-down, Stand-up, Clamp)
- Pallet Jack / Double Pallet Jack
- Cherry Picker (Man-Up)
- Slip Sheeter
Timeline
Warehouse Associate
Trensor
01.2024 - Current
Finished Production Process Technician
Novo Nordisk
01.2021 - 01.2024
International Shipping Coordinator / Quality Control / Auditor
Becton Dickinson
01.2015 - 01.2021