Tracie Hardison-Williams
Everetts
Summary
With a robust background at NC Department of Adult Correction, I excel in healthcare operations leadership and fostering organizational proficiency. My career is marked by a deep commitment to elevating nursing standards and patient outcomes by spearheading quality improvements, demonstrating advanced critical thinking, developing tools to increase healthcare compliance, and embodying a commitment to excellence and collaborative growth. Proven ability to lead and support nursing teams, fostering a results-driven environment. Reliable and adaptable, consistently meeting dynamic needs of complex healthcare environments. Expertise in staff training, patient care protocols, and regulatory compliance. Demonstrating keen ability to oversee and enhance nursing operations across multiple locations. Successfully led initiatives that improved patient care quality, healthcare practice compliance, and streamlined nursing processes.
Overview
19
19
years of professional experience
Work History
Regional Nurse Supervisor
NC Department of Adult Correction
03.2022 - Current
- Evaluated the clinical performance of multiple facilities, implementing targeted improvements to enhance patient outcomes by adhering to policy and established patient care protocols
- Established a culture of continuous clinical improvement, by fostering collaboration among nursing staff to maintain policy and procedure compliance, continuity of care, patient advocacy, and shared best practices.
- Increased internal audit scores by enforcing established policies and ensuring continuous optimum performance among facility medical staff.
- Promoted patient safety through rigorous adherence to infection control protocols and timely reporting of incidents.
- Led the successful integration of ACA Expected Practices into daily nursing practice, enhancing productivity, compliance procedures, and documentation processes.
- Ensured regulatory compliance across all facilities in the region, and upheld high standards for quality assurance by conducting thorough audits, monitoring clinical performance, addressing any discrepancies swiftly, and creating corrective action plans when necessary.
- Conducted frequent medical records reviews and audits to verify followed quality measures.
- Championed interdisciplinary collaboration within healthcare teams, improving patient outcomes through comprehensive care plans.
- Fostered a culture of accountability among regional nursing staff, promoting transparency and open communication.
- Spearheaded and implemented new projects to expand quality improvement among all NC correctional facilities.
- Developed organizational tools and guides to ensure all NC facilities meet ACA expected practices and standards of care.
Nurse Supervisor
NC Department of Adult Corrections
08.2016 - 03.2022
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients, resulting in better health outcomes.
- Developed strong relationships with medical providers which facilitated improved collaboration between nurses and physicians resulted in more effective treatment strategies being implemented swiftly.
- Kept facility in compliance with HIPAA, OSHA, established organizational policy and procedures, multiple internal audits and other applicable guidelines.
- Increased staff retention rates by fostering a supportive work environment and providing opportunities for professional growth.
- Served as a role model for nursing excellence, demonstrating exceptional clinical skills, critical thinking abilities, and compassionate patient care at all times.
- Turned around an underperforming facility with complex patient care needs into a go-to facility known for providing a high level of excellence in patient care.
- Expanded onsite care delivery by introducing multiple specialty clinics to reduce offender transportation, decrease wait time for specialty care and minor diagnostic procedures, and improving patient outcomes during the COVID pandemic. A system which continues to expand and operate efficiently today.
- Developed strong relationships with outside stakeholders, patient families, and patients to build confidence in care delivery.
Lead Nurse
NC Department of Adult Correction
06.2015 - 08.2016
- Advocated for the needs of both patients and nursing staff, leading to improved working conditions and better overall outcomes.
- Consistently met or exceeded performance goals set by NCDAC Health Services
- Developed strong relationships with interdisciplinary teams, ensuring seamless coordination of patient care.
- Led a team of nurses in providing high-quality care to patients while maintaining a professional working environment.
- Served as a valued liaison between medical staff members from various disciplines, improving interdisciplinary communication and collaboration efforts.
- Streamlined nursing processes for efficiency, allowing for optimal patient care and time management.
Registered Nurse
NC Department of Adult Correction
01.2014 - 06.2015
- Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established nursing protocols while closely monitoring for side effects or adverse reactions requiring intervention.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Responded to emergency situations and delivered appropriate care by efficiently triaging patients, adhering to established emergency protocols and accessing on-call physicians when needed.
Registered Nurse
Physicians East
06.2010 - 12.2013
- Provided patient care at a large multi-specialty medical practice. Worked in Endocrinology, Internal Medicine and Urgent Care clinics.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
Registered Nurse
Pitt County Memorial Hospital
07.2006 - 06.2010
- Provided emergency care at a Level 1 trauma center and teaching hospital.
- Utilized critical thinking skills to prioritize nursing interventions based on current emergency condition
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patient families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Monitored patient reactions after administering medications and IV therapies, and implemented care plans for patient treatment after assessing physician medical regimens.
Education
Associate of Science - Nursing
Pitt Community College
Winterville, NC05-2006
Skills
- Healthcare Operations Leadership
- Training and Improvement Strategies
- Organizational Proficiency
- Strategic Critical Thinking
- Healthcare Assessment Skills
- Clinical Performance Metrics
- Healthcare and Patient Rights Advocacy
Affiliations
- State Employees Association of North Carolina
- American Correctional Association
- North Carolina Correctional Association
Timeline
Regional Nurse Supervisor
NC Department of Adult Correction
03.2022 - Current
Nurse Supervisor
NC Department of Adult Corrections
08.2016 - 03.2022
Lead Nurse
NC Department of Adult Correction
06.2015 - 08.2016
Registered Nurse
NC Department of Adult Correction
01.2014 - 06.2015
Registered Nurse
Physicians East
06.2010 - 12.2013
Registered Nurse
Pitt County Memorial Hospital
07.2006 - 06.2010
Associate of Science - Nursing
Pitt Community College
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