Tracey Lin
Raeford
Summary
Compassionate and dependable healthcare professional with over four years of licensed nursing experience in both hospital and clinical settings, including extensive work in emergency and acute care. Skilled in patient assessment, medication administration, and multidisciplinary coordination to support optimal outcomes. Thrives in fast-paced environments and adds value through strong teamwork, adaptability, and a patient-centered approach.
Overview
18
18
years of professional experience
4034
4034
years of post-secondary education
Work History
Licensed Practical Nurse (LPN)
LBJ Hospital
Pago Pago
08.2009 - 07.2013
- Delivered comprehensive patient care in emergency, surgical, and psychiatric departments, ensuring adherence to all safety and quality standards.
- Worked closely with physicians, registered nurses, and support staff to provide efficient, compassionate, and timely care to diverse patient populations.
- Performed triage, monitored vital signs, and assisted in stabilizing patients during medical emergencies.
- Administered prescribed medications, IV therapies, wound care, and respiratory treatments in accordance with clinical protocols.
- Provided bedside care, emotional support, and education to patients and families regarding treatment plans and discharge instructions.
- Maintained accurate and detailed electronic health records, ensuring continuity of care and compliance with regulatory guidelines.
- Collaborated within a multidisciplinary team to ensure coordinated patient care and promote positive outcomes.
- Adapted quickly to changing priorities and high-acuity situations, demonstrating excellent clinical judgment under pressure.
- Contributed to a culture of teamwork and accountability by supporting colleagues and maintaining open communication in the unit.
Service Line Representative
First Citizens Bank
Fayetteville
01.2026 - Current
- Maintained accurate records of daily transactions and activities.
- Conducted transactions including deposits, withdrawals, and transfers.
- Educated customers on banking products and services available.
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
- Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
- Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
- Escalated unresolved issues to appropriate departments for further investigation.
- Managed client accounts, ensuring satisfaction and retention through regular communication and problem resolution.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collected deposits or payments and arranged for billing.
General Manager
Fit4Life Health Clubs
Fayetteville
01.2024 - 07.2025
- Directed operations of a large health and wellness facility, leading multiple departments and ensuring exceptional service delivery.
- Applied leadership and organizational skills relevant to healthcare settings through staff training, client relations, and performance management.
- Oversaw daily operations including staffing, budgeting, scheduling, and compliance with company standards.
- Promoted health and wellness initiatives to align with client and community needs.
- Strengthened team performance through coaching, professional development, and clear communication.
- Cultivated a supportive, high-performance environment that fostered collaboration and accountability.
Office Financial Assistant
Samoa Technologies Inc.
Pago Pago
01.2008 - 06.2009
- Provided administrative and financial support in a professional office environment.
- Managed payroll, verified end-of-day balances, and handled client invoicing for corporate and government accounts.
- Prepared and maintained accurate records for financial transactions and company banking.
- Supported leadership with data entry, scheduling, and daily operations.
- Gained early experience in organizational efficiency and team coordination applicable to healthcare administration.
Education
Bachelor's Degree - Human Services
Southern New Hampshire University
Certificate in Nursing -
American Samoa Community College
Skills
- Emergency Department Experience
- Pediatric Care experience
- Patient Care
- Medication Administration
- Wound Care
- IV Therapy
- BLS Certified
- Care Coordination
- Medical Documentation
- Team Collaboration
- Fast-Paced Clinical Operations
- Communication
- Leadership
- Adaptability
- Compassionate Service
References
Available upon request
Timeline
Service Line Representative
First Citizens Bank
01.2026 - Current
General Manager
Fit4Life Health Clubs
01.2024 - 07.2025
Licensed Practical Nurse (LPN)
LBJ Hospital
08.2009 - 07.2013
Office Financial Assistant
Samoa Technologies Inc.
01.2008 - 06.2009
Bachelor's Degree - Human Services
Southern New Hampshire University
Certificate in Nursing -
American Samoa Community College