Touren Krajan
Greensboro
Summary
Offering versatility, strong interpersonal skills, and developed customer service skills in a fast-paced environment. Demonstrates the ability to handle transactions, and resolve customer issues effectively. Willing to learn in a future retail environment, while being diligent and able to help the company.
Overview
1
1
year of professional experience
Work History
Shift Leader
Paris Banh Mi
08.2024 - Current
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
The Academy At Smith
Greensboro, NC05-2024
Skills
- Positive attitude
- Cash handling
- Problem-solving
- Strong verbal and written communication
- Customer service focus
- Inventory counts
- Sales and upselling
- Training assistance
- Customer service
- Attention to detail
- Active listening
- Reliability
Languages
English
Native or Bilingual
Timeline
Shift Leader
Paris Banh Mi
08.2024 - Current
High School Diploma -
The Academy At Smith
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