Summary
Overview
Work History
Education
Timeline
Generic

Torrie Robinson

Roanoke Rapids

Summary

Experienced with financial reconciliation and guest service management. Utilizes auditing skills to ensure accurate and timely financial reporting. Track record of maintaining data integrity and enhancing guest satisfaction through effective problem-solving and communication.

Professional hospitality worker with strong track record in financial accuracy and guest relations. Efficiently managed nightly financial tasks and ensured seamless transitions between shifts. Valued for reliability, adaptability, and collaboration with team members to achieve consistent results.

Overview

6
6
years of professional experience

Work History

Night Auditor

HOLIDAYINN EXPRESS
05.2022 - Current
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.

Night Auditor

Econo Lodge Hotel
10.2019 - 05.2022
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
  • Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
  • Looked over pending check-ins and payment processes to complete closing procedures.

Education

High School Diploma -

WELDON HIGH SCHOOL
Weldon, NC
06-1995

Timeline

Night Auditor

HOLIDAYINN EXPRESS
05.2022 - Current

Night Auditor

Econo Lodge Hotel
10.2019 - 05.2022

High School Diploma -

WELDON HIGH SCHOOL
Torrie Robinson