Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torraesia Pilgreen

Greenville

Summary

Dedicated customer service representative skilled in conflict resolution, active listening, and team collaboration. Proven ability to maintain professionalism in high-pressure environments while delivering excellent service.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

McDonald's
Greenville
01.2026 - Current
  • Delivered exceptional customer service in a fast-paced dining environment, contributing to positive dining experiences.
  • Accurately and efficiently processed customer orders, ensuring timely service and customer satisfaction.
  • Maintained calm and professionalism in stressful situations, successfully diffusing tensions and enhancing customer satisfaction.

Customer Service Representative

Sonic
Greenville
03.2025 - 09.2025
  • Resolved customer complaints with empathy and professionalism.
  • Assisted customers with menu selections and special requests.
  • Collaborated with team members to ensure efficient service delivery.

Customer Service Representative

Papa Johns
Washington
04.2023 - 09.2023
  • Processed payments and handled cash register transactions, ensuring accuracy and efficiency in customer service.
  • Maintained cleanliness and organization of dining area and kitchen.
  • Educated customers on menu items and promotions available.

Education

High School Diploma -

North Pitt High School
Bethel, NC
06-2025

Some College (No Degree) - Early Childhood Care and Education

Pitt Community College
Winterville, NC

Skills

  • Conflict resolution
  • Team collaboration
  • Problem solving
  • Menu knowledge
  • Active listening
  • Empathy

Timeline

Customer Service Representative

McDonald's
01.2026 - Current

Customer Service Representative

Sonic
03.2025 - 09.2025

Customer Service Representative

Papa Johns
04.2023 - 09.2023

High School Diploma -

North Pitt High School

Some College (No Degree) - Early Childhood Care and Education

Pitt Community College
Torraesia Pilgreen