Summary
Overview
Work History
Education
Skills
Timeline
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Tori Whitfield

Durham

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.

Overview

5
5
years of professional experience

Work History

Team Member

Arby's
Durham
01.2020 - 03.2025
  • Maintained a clean and organized work area throughout shift.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Greeted customers upon entering the store with friendly demeanor.
  • Participated in training sessions for new employees when needed.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Resolved customer issues promptly in a professional manner.
  • Operated cash registers to process payments from customers.
  • Monitored expiration dates on food items for freshness assurance.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Collaborated with team members to achieve daily goals.
  • Trained new team members using approved training materials and information.
  • Addressed customer needs, responding to specific requests.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

Housekeeper

Housekeeping
Durham
06.2022 - 12.2022
  • Changed bed linens and towels, tidied up rooms.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Organized closets with hangers for guests' clothing items.
  • Emptied trash receptacles throughout the property.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Ensured that all health standards were met during cleaning operations.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Maintained and organized cleaning supplies stock.
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Education

High School Diploma -

Northern High School
117 Tom Wilkinson rd Durham, NC 27712
06-2023

Skills

  • Inventory management
  • Cash handling
  • Visual merchandising
  • Equipment operation
  • Safety compliance
  • Customer service
  • Organization skills
  • Time management

Timeline

Housekeeper

Housekeeping
06.2022 - 12.2022

Team Member

Arby's
01.2020 - 03.2025

High School Diploma -

Northern High School

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Tori Whitfield