Tori Carden
Mebane
Summary
Dynamic professional with a proven track record in customer service and team collaboration at Landfall Country Club. Recognized for exceptional problem-solving abilities and effective communication skills, I excel in fast-paced environments, ensuring high customer satisfaction and efficient service delivery. Committed to enhancing team performance and achieving organizational goals through innovative solutions.
Overview
2
2
years of professional experience
Work History
Member
UNCW Pre-OT Club
Wilmington
08.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Snack Bar Attendant
Landfall Country Club
Wilmington
09.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
Food and Beverage Attendant
Eats 2 Seats
Chapel Hill
12.2023 - Current
- Delivered exceptional customer service during busy dining hours.
- Managed food and beverage orders efficiently with attention to detail.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted customers with menu selections and dietary restrictions.
- Monitored inventory levels and reported shortages to management.
- Trained new staff on proper service techniques and company policies.
- Supported event setups, ensuring all supplies were ready for service.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
Player
UNCW Club Softball
Wilmington
08.2023 - Current
- Collaborated with team to develop effective game strategies and tactics.
- Analyzed opponent performance to identify strengths and weaknesses.
- Executed precise plays during competitive matches under high pressure.
- Attended training sessions to enhance skills and teamwork capabilities.
- Provided feedback to teammates to improve overall performance and cohesion.
- Maintained knowledge of game rules and regulations for fair play compliance.
- Demonstrated strong communication skills during team huddles and discussions.
- Assisted coaching staff in implementing training drills and exercises effectively.
- Maintained communication with fellow players via chat rooms or forums to discuss tactics and strategies.
- Gathered feedback from players regarding their opinions on existing games and used it when creating future projects.
- Provided instructional guidance for new players on how to use game features properly.
- Constructed content plans that included daily updates regarding newsworthy topics related to gaming.
- Developed promotional materials including videos, graphics, audio clips for upcoming game releases.
Observer
Cone Health At Alamance Regional
Burlington
07.2025 - 08.2025
- Observed patient interactions to ensure compliance with health protocols.
- Supported staff in the preparation of materials for patient care activities.
Observer
Durham VA Medical Center
Durham
07.2025 - 08.2025
- Assisted in maintaining a safe and clean environment for patients.
- Collaborated with staff to ensure effective communication regarding patient needs.
- Maintained positive working relationship with fellow staff and management.
Observer
UNC Health Care
Chapel Hill
07.2025 - 08.2025
- Observed patient interactions to ensure compliance with health protocols.
- Assisted in maintaining a clean and organized environment for patients and staff.
- Supported staff in the preparation of materials for patient care activities.
- Communicated effectively with team members regarding patient needs and concerns.
Volunteer
Durham VA Medical Center
Durham
07.2025 - 08.2025
- Coordinated with team members to plan and execute service projects effectively.
- Managed volunteer schedules to ensure adequate staffing for various activities.
- Collaborated with leadership to refine processes for improving volunteer experience and retention.
Observer
Pivot Physical Therapy
Burlington
05.2025 - 08.2025
- Observed patient interactions to ensure compliance with health protocols.
- Assisted in maintaining a clean and organized environment for patients and staff.
- Supported staff in the preparation of materials for patient care activities.
- Followed safety procedures to uphold a secure atmosphere for patients and visitors.
- Communicated effectively with team members regarding patient needs and concerns.
- Engaged in training sessions to learn best practices in patient observation techniques.
- Shadowed professionals to learn best approaches and appropriate methods to handle issues.
Volunteer
Liberty Hospice
Burlington
05.2025 - 07.2025
- Collaborated with other volunteers to create a positive work environment.
- Offered support and assistance to community members.
- Organized and maintained records of volunteer hours and donations.
Observer
Emerge Pediatric Therapy
Chapel Hill
04.2025 - 07.2025
- Assisted in maintaining a clean and organized environment for patients and staff.
- Supported staff in the preparation of materials for patient care activities.
- Followed safety procedures to uphold a secure atmosphere for patients and visitors.
Volunteer
Special Olympics North Carolina
Roxboro
05.2025 - 05.2025
- Coordinated with team members to plan and execute service projects effectively.
- Collaborated with leadership to refine processes for improving volunteer experience and retention.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
Education
Bachelor of Science - Exercise Science
University of North Carolina At Wilmington
Wilmington05-2026
Skills
- Customer service
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Project management
- Event coordination
- Patient observation
- Data management
- Communication
- Collaboration
- Leadership
Timeline
Member
UNCW Pre-OT Club
08.2025 - Current
Observer
Cone Health At Alamance Regional
07.2025 - 08.2025
Observer
Durham VA Medical Center
07.2025 - 08.2025
Observer
UNC Health Care
07.2025 - 08.2025
Volunteer
Durham VA Medical Center
07.2025 - 08.2025
Observer
Pivot Physical Therapy
05.2025 - 08.2025
Volunteer
Liberty Hospice
05.2025 - 07.2025
Volunteer
Special Olympics North Carolina
05.2025 - 05.2025
Observer
Emerge Pediatric Therapy
04.2025 - 07.2025
Snack Bar Attendant
Landfall Country Club
09.2024 - Current
Food and Beverage Attendant
Eats 2 Seats
12.2023 - Current
Player
UNCW Club Softball
08.2023 - Current
Bachelor of Science - Exercise Science
University of North Carolina At Wilmington
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