Tonya L. Sanders
Benson,NC
Summary
Knowledge of billing and filing claims to insurance companies. Scheduling patients for exams and minor procedures in office. Checking patients in and out. Performing test to prepare patients for their visit with the Specialist. Dailey use of EMR. Order stock and supplies for the office. Assist patients in need with the reorder of their medications. Lead technician of other techs to insure proper flow of office. Attending continuing education meetings for ongoing knowledge and training of new equipment. Perform Oct, Topography, Visual Fields, Argos, Optos, Lens star, IolMaster, AR to prepare patients for upcoming procedure. Check muscles, pupils, refraction, Visual Acuity etc.
Optometry professional, prepared and highly capable in delivering comprehensive support for eye care services. Known for precise technical skills and ability to adapt to dynamic clinic environments. Team-oriented with strong focus on patient satisfaction and effective collaboration.
Professional in optometry with strong background in patient care and diagnostic support. Adept at using specialized equipment to conduct vision tests and assist in eye exams. Known for excellent teamwork and adaptability in fast-paced environments. Skilled in maintaining accurate patient records, managing inventory, and ensuring high standard of clinical cleanliness. Highly reliable with focus on achieving optimal patient outcomes.
Overview
22
22
years of professional experience
Work History
Refractive/ Optometry Technician
Holly Springs and Associates
01.2024 - Current
- Maintained and updated electronic patient files, complying with confidentiality regulations such the Health Insurance Portability and Accountability Act (HIPAA).
- Perform test on patients during eye exams to determine the type and degree of a refractive error. These test help the Optometrist determine the correct prescription for eyeglasses or contact lenses.
- Attended continuing education seminars, staying up-to-date on industry advancements and best practices for optometry technicians.
- Increased accuracy in diagnostic results by maintaining clean and calibrated equipment.
- Assisted optometrist with diagnostic tests such as refraction, contact keratometry and slit lamp examinations.
- Perform OCT scan on patients which uses non-invasive imaging that uses light waves to allow doctors to visualize and measure the thickness of the retina's layers and the optic nerve, aiding in the diagnosis and management of various eye conditions. The scan shows beginning stages of common eye disease such as age related macular degeneration, diabetic edema, glaucoma, macular holes, retinal detachments and retinal/optic nerve disorders.
Ophthalmology Associate
Duke Health
05.2023 - 05.2024
- Performed ophthalmology diagnostic tests such as Refractions, OCT (Optical Coherence Tomography) and Visual fields. Intraocular pressure (IOP) measurements.
- Taking patients medical histories, including past eye conditions and symptoms. Ensuring accurate and up-to-date documentation of patient information is in electronic health records.
- Providing information on eye health, medications, treatments, and post-operative care.
- Ensuring all ophthalmic equipment is in good working order and properly maintained.
Optometry Technician
Eyeworks
03.2018 - 08.2022
- Maintained and updated electronic patient files, complying with confidentiality, HIPPA regulations.
- Trained first-time contact wearers on insertion and removal of lenses.
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for patients.
- Educated patients on proper contact lens care, reducing instances of complications or infections.
- Perform diagnostic test in order to prepare the patient for their exam with the Optometrist. These test include Auto refraction, OCT and Visual Field if needed.
Optometry Technician/Office Supervisor
GoodLooks
01.2013 - 01.2018
- Maintained and updated electronic patient files, complying with confidentiality regulations such as HIPPA.
- Followed up on unpaid insurance claims, outstanding customer balances and other financial discrepancies.
- Assisted shoppers with selecting eyeglasses and contact lenses, recommending appropriate frames and lens types.
- Conducted pre-screening tests for glaucoma and macular degeneration, aiding early detection of eye conditions.
- Posted accounts receivable updates to office financial records.
- Kept inventory stocked by ordering supplies when needed, preventing shortages that could disrupt patient care.
- Assisted in training new staff members on office procedures, fostering a supportive work environment.
- Handled vision insurance claims, processing patient accounts.
- Enhanced patient experience by delivering exceptional customer service and addressing concerns.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Optometry Technician
Garner Family Care of N.C.
01.2005 - 01.2012
- Maintained and updated electronic patient files, complying with confidentiality regulations such as HIPPA.
- Gained proficiency in electronic health record systems, improving data accuracy and accessibility for the entire team.
- Lead Tech. Responsible for efficiency of 4 technicians, to ensure high-quality patient care. Training and developing skills of technicians.
- Optimized appointment flow through effective time management skills, minimizing delays during busy clinic hours.
- Performed pretesting tasks for optical patients such as non-contact tonometry and optical coherence tomography.
Optometry Technician
Eye Care Center of N.C.
01.2004 - 01.2005
- Improved patient satisfaction by providing thorough pre-testing and efficient optical services.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Education
Bachelor of Science - Criminal Justice: Crime Scene Investigation
Liberty University
Lynchburg, VA05-2025
Bachelor of Science - Criminal Justice: Crime Scene Investigation
Liberty University
Lynchburg, VA01.2025
Skills
- Ophthalmic terminology
- Ocular motility testing
- Glaucoma screening
- Visual field testing
- Corneal topography
- Fundus photography
- Prescription interpretation
- Optical coherence tomography
- Refractive error assessment
- Pupil assessment
- Contact lens fitting
- Retinal imaging
- Patient recordkeeping
- Diagnostic imaging
- Patient testing
Timeline
Refractive/ Optometry Technician
Holly Springs and Associates
01.2024 - Current
Ophthalmology Associate
Duke Health
05.2023 - 05.2024
Optometry Technician
Eyeworks
03.2018 - 08.2022
Optometry Technician/Office Supervisor
GoodLooks
01.2013 - 01.2018
Optometry Technician
Garner Family Care of N.C.
01.2005 - 01.2012
Optometry Technician
Eye Care Center of N.C.
01.2004 - 01.2005
Bachelor of Science - Criminal Justice: Crime Scene Investigation
Liberty University
Bachelor of Science - Criminal Justice: Crime Scene Investigation
Liberty University
Awards
Criminal Justice technology Certification- Forensic Science with Honors { December 2022}, Outstanding performance in Criminal justice Technology { 2022-2023}, Omicron Sigma Sigma: Order of the Sword & Shield { April, 8 2025}, Tau Sigma National Honor Society, Liberty University { April 2024}
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