Tonnya Giordano

• Opened, sorted and routed incoming mail and prepared outgoing mail.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Monitored office supply stock levels and placed timely orders for replenishment.
• Monitored office supplies inventory and placed orders when necessary.

• Accessed patient charts to collect, abstract and extrapolate patient data.
• Answered questions and fulfilled requests with friendly and knowledgeable service.
• Reviewed documentation prior to entry into the system for accuracy.
• Check in patients
• Complete registration though EPIC

• Assist customers with ordering special orders, and set up customers with new measures for installs.
• Handle customer returns and process refunds.
• Rang up customer purchases, and arranged for door-to-car assistance.
• Calculated sale prices, and worked with floor associates to correct issues.
• Directed calls to their appropriate departments.
• Followed up with customers each week to verify that they were satisfied with their purchases.
• Answered customer questions about product availability and shipment times.

Received items, and put packages into the correct bins and on the correct floor. Assisted employees with proper training on how to read labels to gain a better understanding of them.

• Completed scheduled inventory counts and supply audits.
• Safely and securely load items to prevent damage during transport.
• Supervised and trained new staff in performing the census.
• Reviewed and analyzed forecast data to determine and address inventory needs.
• Performed data entry and ensured the completion of proper paperwork.