Toni Hanson
Elm City
Summary
Dedicated and customer-focused professional with a strong ability to learn quickly, adapt to fast-paced environments, and build positive relationships with clients and team members. Known for a positive attitude, strong communication skills, and a genuine commitment to helping others. Brings a high level of professionalism, attention to detail, and reliability ideal for delivering exceptional service in a banking environment. Eager to grow in the financial industry and contribute to a trustworthy and efficient customer experience.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Cards Payments Operations Financial Senior Special
Deborah Niece
Wilson, NC
11.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Life Insurance Broker
Life Insurance Broker
Wilson, North Carolina
11.2021 - Current
- Dynamic and results-driven life insurance broker with over 3 years of experience in the financial services industry.
- Proficient in assessing clients' insurance needs and providing tailored policy recommendations to ensure optimal coverage.
- Strong track record of exceeding sales targets through effective prospecting and relationship-building techniques.
- Processed and tracked financial transactions related to policy funding, payouts, and customer accounts.
Server
Buffalo Wild Wings
Wilson, North Carolina
09.2019 - 10.2021
- Proficient in taking orders, serving food and beverages, and managing cash transactions efficiently.
- Effective in managing multiple tables at once while maintaining attention to detail.
- Skilled in handling customer complaints and resolving issues promptly and professionally.
Car Driver
Car wash
Milford, Massachusetts
02.2016 - 04.2019
- Ensured high-quality customer service by carefully drying and detailing vehicles at the end of the wash cycle.
- Maintained attention to detail to deliver a spotless, streak-free finish on all vehicle surfaces.
- Worked efficiently in a fast-paced, team-oriented environment to maintain steady workflow during high-traffic periods.
- Followed safety protocols and company standards to protect vehicles and equipment.
- Assisted with general upkeep of the facility and provided friendly, professional service to all customers.
Education
Diploma -
Bellingham High School
Bellingham, Massachusetts05-2018
Skills
- Motivated and enthusiastic individual with a strong ability to learn quickly, adapt to new environments, and maintain a consistently positive attitude
- Known for excellent interpersonal skills, a friendly and approachable personality, and a genuine desire to support others
- Committed to delivering high-quality service and contributing to a collaborative, customer-focused team
- Eager to grow within a professional setting and make a meaningful impact through dedication and hard work
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
LANGUAGES
English | Advanced
Timeline
Cards Payments Operations Financial Senior Special
Deborah Niece
11.2025 - Current
Life Insurance Broker
Life Insurance Broker
11.2021 - Current
Server
Buffalo Wild Wings
09.2019 - 10.2021
Car Driver
Car wash
02.2016 - 04.2019
Diploma -
Bellingham High School