Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tomi Vannoy

Jacksonville

Summary

Compassionate Medical Assistant experienced in direct patient care and medical office management. Enhanced patient satisfaction through effective communication and trust-building, while maintaining confidentiality and accuracy in medical records. Contributed to streamlined clinical processes, resulting in improved patient flow and delivery of care.

Overview

12
12
years of professional experience

Work History

Registered Medical Assistant

SouthWest Regional Jail Nursing Department
Logan
2005.02 - 2013.04
  • Assisted healthcare providers in patient examinations and procedures.
  • Collected and documented patient vital signs and medical histories.
  • Performed patient assessments, including vital signs and medical history documentation.

Administered medications as prescribed by healthcare professionals.

  • Educated patients on treatment plans and preventive care, fostering adherence to medical advice.
  • Educated patients about medications, procedures and physician's instructions.
  • Assisted physicians in exams, treatments, and procedures.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Coordinated patient appointments and optimized scheduling to enhance patient flow.
  • Maintained accurate patient records using electronic health record systems.
  • Maintained clinical records according to HIPAA regulations.
  • Collaborated with nursing staff to enhance patient care delivery procedures.
  • Screened inmates for medical conditions upon arrival, administering PPD injections as needed.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Prepared examination rooms and ensured proper sanitation protocols.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Collected specimens for laboratory testing according to accepted standards.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Ensured all medical equipment was functioning properly prior to use.
  • Prepared laboratory specimens for analysis and organized lab results.
  • Documented notes during patient visits.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Updated dressings on wounds to minimize infection risks and assess healing status.

Office Manager and Registered Medical Assistant

Dr Kenneth Sells
Logan
2001.06 - 2005.02
  • Coordinated scheduling for patient appointments and staff meetings efficiently.
  • Oversaw billing processes and handled insurance claims for patient services.
  • Assisted with billing and insurance processing for patient services accurately.
  • Facilitated communication between medical staff and patients to improve service delivery.
  • Implemented filing systems for patient records to ensure easy access.
  • Implemented filing systems to streamline document management and retrieval processes.
  • Trained new staff on office procedures and protocols effectively.
  • Trained new staff on office procedures and best practices for efficiency.
  • Managed daily office operations and ensured smooth workflow across departments.
  • Managed office inventory and placed new supply orders.
  • Oversaw inventory management and ordered office supplies as needed.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Developed protocols for compliance with health regulations and patient confidentiality standards.

Education

Registered Medical Assistant - Medical Assistant and phelbotomy

Medicare
Logan, WV
2000.01 - 2000.07

General Education Developmental Tests
Williamson , WV

Skills

  • Patient assessment
  • Medication administration
  • Clinical documentation
  • Blood collection techniques
  • Cardiovascular monitoring
  • Electronic health records
  • Laboratory assistance
  • Insurance processing
  • Compliance protocols
  • HIPAA compliance
  • Medical office procedures
  • Scheduling coordination
  • First aid and CPR

Timeline

Registered Medical Assistant

SouthWest Regional Jail Nursing Department
2005.02 - 2013.04

Office Manager and Registered Medical Assistant

Dr Kenneth Sells
2001.06 - 2005.02

Registered Medical Assistant - Medical Assistant and phelbotomy

Medicare
2000.01 - 2000.07

General Education Developmental Tests
Tomi Vannoy