Tomeka COLEY
Fremont
Summary
Dynamic Care Manager with a proven track record at B & D Integrated Health Services, specializing in individualized care planning and resource utilization. Expert in clinical documentation and service coordination, enhancing patient outcomes through effective communication and collaboration. Committed to continuous improvement and delivering high-quality support to clients and families.
Experienced with patient care coordination and management. Utilizes effective communication and strategic planning to ensure optimal patient outcomes. Track record of building strong relationships with patients and healthcare teams to deliver high-quality care.
Overview
16
16
years of professional experience
Work History
Care Manager
B & D Integrated Health Services
07.2025 - Current
- Assessed client needs and developed individualized care plans to enhance patient outcomes.
- Coordinated with multidisciplinary teams to ensure holistic service delivery for clients.
- Monitored client progress and adjusted care plans based on ongoing assessments and feedback.
- Provided education and resources to clients and families regarding health management strategies.
- Documented client interactions and care plan updates in electronic health record systems efficiently.
- Collaborated with external agencies to facilitate access to community resources for clients.
- Engaged in continuous professional development to stay current with industry trends and practices.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Behavior Specialist
Longleaf Neuro-Medical Treatment Center
03.2017 - 07.2025
- Developed individualized behavior intervention plans to address specific client needs.
- Collaborated with multidisciplinary teams to assess and implement effective treatment strategies.
- Trained staff on behavioral techniques and crisis intervention protocols for enhanced service delivery.
- Evaluated client progress through data collection and analysis, adjusting interventions as necessary.
- Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
ICU Unit Secretary
Wayne UNC Health
10.2009 - 03.2017
- Managed patient admissions and discharges, ensuring accurate documentation and compliance with hospital protocols.
- Coordinated communication between medical staff and patients, enhancing information flow in high-pressure environments.
- Oversaw scheduling of appointments and procedures, optimizing resource allocation within the ICU.
- Maintained electronic health records using advanced hospital management systems for improved data integrity.
Education
Master of Arts - Human Services
Regent University
Virginia Beach, VA07-2026
Bachelor of Arts - Psychology
North Carolina Wesleyan College
Rocky Mount, NC12-2017
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Resource utilization
- Care quality assessments
- Patient & family support
- Healthcare
- Client assessment
- Long-term care coordination
Timeline
Care Manager
B & D Integrated Health Services
07.2025 - Current
Behavior Specialist
Longleaf Neuro-Medical Treatment Center
03.2017 - 07.2025
ICU Unit Secretary
Wayne UNC Health
10.2009 - 03.2017
Master of Arts - Human Services
Regent University
Bachelor of Arts - Psychology
North Carolina Wesleyan College