Tom Rossoll
Whitsett
Summary
Dynamic General Manager with a proven track record, excelling in operations management and team building. Spearheaded initiatives that enhanced customer satisfaction and streamlined inventory processes, achieving significant cost reductions. Adept at training and coaching staff to elevate service quality and drive sales growth.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
12
12
years of professional experience
Work History
General Manager
Impex Chevrolet GMC
Reidsville, NC
01.2024 - 01.2026
- Led operational strategies to enhance dealership performance and customer satisfaction.
- Managed daily operations, ensuring compliance with industry standards and regulations.
- Developed training programs for staff to improve service quality and team efficiency.
- Implemented inventory management systems to optimize stock levels and reduce costs.
Area General Manager
Bronco Motors Nissan, Hyundai, Infiniti, Mitsubishi
Boise, ID
01.2020 - 01.2024
- Led operational strategy for multiple dealerships, enhancing efficiency and customer satisfaction.
- Developed training programs to elevate staff performance and service quality across all locations.
- Streamlined inventory management processes, reducing costs while maintaining optimal stock levels.
- Implemented marketing initiatives that increased brand visibility and drove sales growth in the region.
Director of Operations
Frank Shoop Chevrolet, Buick, GMC, CDJR
Georgetown, CO
11.2013 - 12.2019
- Analyzed sales data to identify trends and drive targeted marketing initiatives.
- Fostered strong relationships with customers, enhancing loyalty and repeat business.
- Oversaw financial reporting processes, ensuring accuracy and timely submissions.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
Education
Bachelor of Science -
University of Kentucky
Lexington, KYSkills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Customer relations
- Goal setting
Timeline
General Manager
Impex Chevrolet GMC
01.2024 - 01.2026
Area General Manager
Bronco Motors Nissan, Hyundai, Infiniti, Mitsubishi
01.2020 - 01.2024
Director of Operations
Frank Shoop Chevrolet, Buick, GMC, CDJR
11.2013 - 12.2019
Bachelor of Science -
University of Kentucky