TODD M. PRIVETTE

• Provide product support on heavy equipment for existing customers within territory. Customer base includes: rock quarries, clearing/ grading contractors, landfill operations, mobile crushing & screening contractors, and rental dealerships.

• Inspect machines, quote service repairs to be done either in the field or shop.

• Generate product support revenue by selling parts and service.

• Have a working knowledge of the mobile heavy equipment within each customer fleet. This includes excavators, dozers, wheel loaders, skid-steers, mobile crushers and screeners.
• Perform on-site task training for operators on new equipment.
• Prospect and establish new opportunities for growing business within Eastern NC.
• Coordinate service calls with various locations to expedite customer repairs and minimize downtime.

• Coordinate repairs and downtime with internal customers.
• Maintain the fleet of equipment within the quarry (CAT- excavators, loaders, backhoes, haul trucks, motor graders. John Deere- loaders, excavators, skidsteers. Komatsu- wheel loaders, excavators, haul trucks. Hitachi- EX1100/EX1200 shovels.)
• This entailed everything from PM work on machines to pulling main components such as pump drives, engines, transmissions, cabs, control valves, rebuilding cylinders etc. Using CAT ET software was fairly common for diagnosing and doing calibrations, as well as CAT SiS web for online parts lookup/ ordering/ and disassembly/ assembly manuals.
• Maintaining an orderly shop, clean service truck, and ensuring everything was MSHA compliant.
• I also served on the company safety committee and always strived to perform every task in the safest manner possible.

• Rebuild tracks, perform undercarriage swap outs.
• Repair internal/ external customer equipment (Komatsu, Hamm, and Wirtgen milling machines) in the shop.
• Rebuild hydraulic cylinders, valves and pumps.
• Coordinate and perform PM services in the field with external customers.

• Troubleshoot/ repair customer equipment at the shop, pull cabs, transmissions, engines, pumps, motors and torque converters.
• Rebuild control valves, cylinders, gear and vane pumps, repair A/C systems, rebuild final drives and differentials.
• Document all work done and parts used daily on service reports.
• Maintain a clean bay to work in.
• Attended several hydraulic, A/C, electrical and failure analysis classes in house at Gregory Poole.