Todd Hilton
Raleigh
Summary
Operations and logistics manager with 10+ years of experience in enhancing team performance and operational systems in retail and e-commerce. Analytical mindset combined with a life sciences background supports innovative problem-solving strategies. Dedicated to streamlining processes and improving overall efficiency.
Overview
17
17
years of professional experience
Work History
Shipping Manager
Biscuit Home
Houston
01.2015 - Current
- Established shipping department during transition to online sales.
- Developed efficient order fulfillment systems to enhance productivity.
- Managed warehouse operations, focusing on inventory management and supply ordering.
- Handled customer service inquiries related to online orders effectively.
- Hired and trained warehouse and shipping staff to ensure operational readiness.
Biological Technician
BASF
Research Triangle Park
01.2013 - 01.2015
- Maintained plant propagation greenhouses at BASF, ensuring a steady supply of plant material for insecticide research.
- Cultivated various crop species to meet specific research requirements across multiple labs.
- Managed a colony of Pea Aphids, providing essential resources for pest insect studies.
Store Manager
Seaboard Ace Hardware
Raleigh
05.2009 - 01.2013
- Managed human resources functions, including hiring and employee scheduling for a team of 10 to 15.
- Implemented an inventory control strategy that resulted in a 60% reduction in unproductive inventory.
- Contributed to a net sales increase of over $350,000 through effective operational management.
Lead Veterinary Physical Therapy Assistant
Animal Rehabilitation and Wellness Institute
Raleigh
10.2008 - 12.2009
- Oversaw care of special needs, disabled, and geriatric dogs to ensure comfort and recovery.
- Administered medications and physical therapy treatments per Veterinarian instructions.
- Assisted in hiring and training staff to improve operational efficiency.
- Scheduled staff shifts to optimize resource allocation.
Education
Bachelor of Science - Biological Sciences
North Carolina State University
Raleigh, NCSkills
- Operations management
- Inventory management
- Customer service
- Team leadership
- Process optimization
- Employee scheduling
- Employee training
- Recruiting and hiring
Timeline
Shipping Manager
Biscuit Home
01.2015 - Current
Biological Technician
BASF
01.2013 - 01.2015
Store Manager
Seaboard Ace Hardware
05.2009 - 01.2013
Lead Veterinary Physical Therapy Assistant
Animal Rehabilitation and Wellness Institute
10.2008 - 12.2009
Bachelor of Science - Biological Sciences
North Carolina State University