Tmyjha Dancy
Raleigh
Summary
Goal-oriented professional with a strong background in customer service, healthcare, and data-driven decision-making. Over 3 years of experience in data analytics, including data tracking, reporting, and performance evaluation to support business outcomes. Skilled Clinical Dietitian with 9 years of experience in patient education, nutrition monitoring, and overseeing therapeutic diets. Licensed in Early Childhood Education with a passion for supporting development and learning. Currently pursuing an Associate in Applied Science degree, expected Fall 2026.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Turner & Townsend Heery | Mentorship Program
Durham, NC
03.2020 - Current
- Analyzed large datasets to identify trends and actionable insights
- Assisted in developing data-driven strategies to improve operational efficiency and decision-making
- Collaborated with senior analysts to gain hands-on experience in data visualization, reporting, and predictive modeling
Front Desk Coordinator
Primrose Schools
Raleigh, NC
03.2023 - 01.2026
- Client Relations & Customer Service
Greet and assist clients, visitors, and families in a professional and courteous manner, ensuring a positive first impression of the organization. - Communication Management
Answer and direct incoming phone calls, respond to emails, and handle inquiries promptly and professionally. - Scheduling & Calendar Coordination
Manage appointments, coordinate staff schedules, and maintain accurate calendars, including confirming and updating bookings as needed. - Administrative Support & Data Entry
Maintain accurate records by entering, updating, and organizing client or student information in databases and filing systems. - Financial Transactions
Process payments, issue receipts, and assist with basic billing inquiries while maintaining accuracy and confidentiality. - Check-In and Check-Out Procedures
Oversee client or visitor check-in/check-out processes, ensuring proper documentation and adherence to organizational policies. - Office Organization & Operations
Maintain a clean, organized, and professional front desk area; monitor supplies and ensure materials are readily available.
Mahmood Auto Sales
Creedmoor, NC
05.2018 - 01.2023
- Collaborated with senior analysts to gain hands-on experience in data visualization, reporting, and predictive modeling
Education
Associate in Applied Science (AAS) - Early Childhood Education Administration
Durham Technical Community College
Durham, NC09.2026
Early Childhood Education Certificate - undefined
Durham Technical Community College
Durham, NC01.2022
Skills
- Strong organizational skills
- Customer communications
- Performance Tracking
- Early childhood development & classroom support
- Client/patient education
- Data analytics & reporting
- Microsoft Excel / data tracking
- Performance analysis
- Problem-solving & decision-making
- Relationship building
Certification
- Licensed in Early Childhood Education
- NC Notary Public
- Microsoft Office Specialist (MOS)
Timeline
Front Desk Coordinator
Primrose Schools
03.2023 - 01.2026
Turner & Townsend Heery | Mentorship Program
03.2020 - Current
Mahmood Auto Sales
05.2018 - 01.2023
Associate in Applied Science (AAS) - Early Childhood Education Administration
Durham Technical Community College
Early Childhood Education Certificate - undefined
Durham Technical Community College