Tionne Fitzgerald
Plymouth
Summary
Motivated and personable professional with a strong background in customer service, administrative support, and relationship-building. Known for being reliable, easygoing, and driven. My experience spans client interaction, financial recordkeeping, and team support, allowing me to adapt easily to new environments. I bring strong attention to detail, the ability to learn quickly, and a genuine commitment to helping others feel supported and understood. I am seeking an opportunity where I can grow, contribute to a positive work culture, and make a meaningful impact on the individuals and communities I serve.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Specialist and HR Assistant
David Mosner Inc.
11.2021 - Current
- Perform daily cash application functions accurately and efficiently.
- Analyze customer payment trends and creditworthiness.
- Maintain organized records of all customer accounts receivable activity.
- Review and verify the accuracy of invoices and account balances.
- Create reports on Accounts Receivable performance for management review.
- Support payroll processing by verifying timekeeping data and addressing discrepancies promptly.
- Monitor employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Collaborate on employee engagement initiatives, fostering a positive workplace culture through events and surveys.
- File paperwork, sort, and deliver mail and maintained office organization.
Assistant/Administrative Bookkeeper
Timothy W. Harris Trucking LLC
06.2019 - 01.2025
- Performed data entry for all transactions into accounting software.
- Conducted month-end closing activities and reconciliations of bank statements.
- Assisted with accounts receivable, accounts payable and payroll processes.
- Ensured that all necessary paperwork was completed accurately and submitted on time.
- Resolved billing discrepancies with vendors or customers promptly.
Print Sales Consultant
Office Depot Inc
11.2020 - 08.2021
- Provided customer service and support to clients in order to identify their printing needs.
- Developed relationships with new and existing customers to increase sales opportunities.
- Assisted in developing marketing campaigns that promoted company's printing services offerings.
- Developed promotional materials such as brochures, flyers, catalogs, using advanced design software tools.
Shift Supervisor/RX
CVS Pharmacy
09.2018 - 01.2020
- Supervised and managed team of employees to ensure efficient operations.
- Performed opening and closing duties, including cash reconciliation.
- Prepared medications based on physician orders.
Education
Bachelor of Science - Psychology
North Carolina Central University
Durham, NC06.2026
Associate In Arts (A.A.) - Business Admin - Finance
Durham Tech. Community College
Durham, NCSkills
- QuickBooks Desktop & Online
- Payment management
- Relationship Building
- Time Management
- Customer Relations
- Strong Communication
- Attention to Detail
- Problem-Solving
- Critical Thinking
- Employee Training
Timeline
Accounts Receivable Specialist and HR Assistant
David Mosner Inc.
11.2021 - Current
Print Sales Consultant
Office Depot Inc
11.2020 - 08.2021
Assistant/Administrative Bookkeeper
Timothy W. Harris Trucking LLC
06.2019 - 01.2025
Shift Supervisor/RX
CVS Pharmacy
09.2018 - 01.2020
Bachelor of Science - Psychology
North Carolina Central University
Associate In Arts (A.A.) - Business Admin - Finance
Durham Tech. Community College