Tina Robinson
Kernersville
Summary
Dynamic and results-driven professional with extensive experience in foodservice management at Catie Food Systems. Proven track record in enhancing customer experience and optimizing staff performance through effective training and resource allocation. Skilled in inventory management and compliance with health regulations, ensuring operational excellence and safety.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cafe Manager
Winston Salem Forsyth County Schools
Winston Salem
11.2021 - Current
Training, payroll and managing for cafeteria staff. Prep and serve breakfast and lunch for about 450 elementary kids daily. Inventory and ordering.
Assistant Manager
1 Stop Inc.
Kernersville, NC
06.2019 - 07.2022
- Coordinated team schedules to optimize productivity and resource allocation.
- Assisted in developing training materials for new hires to enhance onboarding efficiency.
- Monitored inventory levels, ensuring timely restocking and minimal disruptions.
- Implemented process improvements that reduced operational delays by streamlining workflows.
Assistant Manager
Beroth Oil
Walkertown
06.2016 - 02.2019
- Coordinated staff schedules, optimizing resource allocation to meet business needs.
- Conducted regular performance evaluations, providing feedback to enhance employee development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
General Manager
Catie Food Systems (Wendy's)
Walkertown, NC
11.2003 - 01.2013
- Directed daily operations to enhance service efficiency and customer satisfaction.
- Implemented training programs to develop staff skills and improve team performance.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Oversaw inventory management, ensuring optimal stock levels and reducing waste.
Education
Associate of Science - Health Information Management
Forsyth Technical Community College
Winston-Salem, NC05-2025
Skills
- Customer engagement
- Customer experience management
- Foodservice
- Staff management
- Cost controls
- Health and safety regulations
- Food safety compliance
Certification
ServSafe
Timeline
Cafe Manager
Winston Salem Forsyth County Schools
11.2021 - Current
Assistant Manager
1 Stop Inc.
06.2019 - 07.2022
Assistant Manager
Beroth Oil
06.2016 - 02.2019
General Manager
Catie Food Systems (Wendy's)
11.2003 - 01.2013
Associate of Science - Health Information Management
Forsyth Technical Community College