Tina M. McCoy
Senior Account Manager
Elm City
Summary
Professional with exceptional leadership, communication, and organizational skills inclined to to enhance company efficiency and operations. Adept at demonstrating business acumen the company as a beneficial team member to enhance efficiency within the work environment. While fostering practices that create a work environment that is conducive to productivity and enhancement of work processes which will build lucrative work collaborations.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Administrative Support Specialist II
City of Rocky Mount- Water & Sewer Department
01.2017 - Current
- Maintain direct communication with all staff to track the availability of staff and supervisors and provide necessary updates to Superintendent.
- Maintain updated contact information of employees, suppliers, and customers while maintaining confidentiality.
- Filter applications of potential employees for Superintendent & contact persons to schedule interviews.
- Monitor use of capital and operating budgets and departmental funds by tracking expenditures, investigating discrepancies, and participating in investigations while optimizing reconciliations to ensure sustainability.
- Assist with forecasting operating and capital budgets utilizing raw historical data of accounts.
- Key requisitions for purchase order conversion.
- Maintain supply orders input requisitions and process payment request/ invoices.
- Identify and analyze problems while researching solutions.
- Demonstrate proficiency in Executime, GIS, CIS, MUNIS Systems, and Microsoft programs (Excel, Word, Access, PowerPoint, & Publisher) for research and data entry.
Instruction Assistant/Administrative Secretary/Behavioral Coach
Nash Rocky Mount Public Schools
01.2003 - 01.2017
- Instruct classes, provide back up to teachers and complete administrative duties such as but not limited to copying, faxing, filing, facilitate staff meetings and answering phone.
- Provide Behavioral support to students.
Education
Diploma -
Northern Nash Senior High
Rocky Mount, NC 01.1998 - 01.2001
Associate - office administration
Wilson Community College
Wilson, NC 01.2017 - 01.2020
Bachelor of Business Administration - undefined
Strayer University
Washington, DC 01.2021 - 01.2023
Skills
Strategic planning
Project management
Expense reporting
Business correspondence
Account reconciliation
Metrics tracking
Purchasing coordination
Accounting and bookkeeping
Data entry
Customer relations and communications
Excel spreadsheets
Confidentiality and data protection
Honors And Awards
- Graduated Summa Cum Laude (4.0 GPA), BBA/Finance Concentration
- Alpha Sigma Lambda - Honor Society
- Phi Theta Kappa - Honor Society
- Golden Key - Honor Society
Licenses And Acknowledgements
- Graduated as Honors’ Student, Northern Nash
- Medical Office Data Entry Certification, 2007
- Office Software Certification, 2019
- Office Assistant Certification, 2019
- Administrative Assistant Certification, 2019
Accomplishments
- Achieved accurate account management by introducing Excel Workbooks for departmental account expenditures.
- Achieved customer billing accuracy by creating and implementing a request for billing process ensuring accuracy and efficiency in billing processes.
Certification
Office Software
Timeline
Bachelor of Business Administration - undefined
Strayer University
01.2021 - 01.2023
Office Software
12-2019
Bookkeeping/Office Assistant
12-2019
Administrative Assistant
12-2019
Administrative Support Specialist II
City of Rocky Mount- Water & Sewer Department
01.2017 - Current
Associate - office administration
Wilson Community College
01.2017 - 01.2020
Instruction Assistant/Administrative Secretary/Behavioral Coach
Nash Rocky Mount Public Schools
01.2003 - 01.2017
Diploma -
Northern Nash Senior High
01.1998 - 01.2001
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