Tina Laws
Cherokee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
KOA
Cherokee
2023.02 - 2025.04
- Supervised daily housekeeping operations to ensure cleanliness and organization.
- Trained and mentored staff on cleaning procedures and safety protocols.
- Resolved guest concerns related to cleanliness or service promptly and professionally.
Housekeeper
Pioneer Motel
Cherokee
2019.02 - 2022.07
- Cleaned guest rooms to maintain high hygiene standards.
- Assisted with deep cleaning tasks during off-peak hours.
- Provided excellent customer service by addressing guest requests promptly.
Owner/General Laborer
Get Your House In Order Landscaping
Cherokee
2017.03 - 2022.04
- Trained and supervised team members on landscaping techniques and safety protocols.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
Team Member
Burger King
Cherokee
2019.01 - 2020.03
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted customers by taking orders and providing menu information.
- Handled cash transactions accurately at the register during busy periods.
- Trained new employees on food preparation and customer service protocols.
Waitress Supervisor
Pauls Family Restaurant
Cherokee
2012.10 - 2017.02
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Resolved customer complaints in a timely manner with professionalism.
- Supervised daily operations of dining area and staff workflows.
Cashier
Food Lion
Whittier
2013.03 - 2015.02
- Maintained accurate cash drawer balance throughout shifts.
- Processed customer transactions efficiently at the checkout counter.
Cashier
Cherokee Office Supply
Cherokee
2011.01 - 2011.12
Education
Certificate -
Recovery Coach
Franklin, NC2024-12
Certified -
Peer Support Specialist
Asheville, NC2023-01
Early Childcare - Education
South Western Community Collage
Sylva, NC2005-11
Cherokee High School
Cherokee, NC2002-05
Skills
- Customer service
- Employee training
- Communication skills
- Order accuracy
- Reliability
- Professional demeanor
- Worker training
- Problem-solving
- Conflict resolution
- Team building
- Staff training
- Lesson planning
- Classroom management
- Time management
- Organizational skills
- Time management abilities
- Multitasking ability
Accomplishments
Teen Miss Cherokee 1998
References
References available upon request.
Timeline
Housekeeping Supervisor
KOA
2023.02 - 2025.04
Housekeeper
Pioneer Motel
2019.02 - 2022.07
Team Member
Burger King
2019.01 - 2020.03
Owner/General Laborer
Get Your House In Order Landscaping
2017.03 - 2022.04
Cashier
Food Lion
2013.03 - 2015.02
Waitress Supervisor
Pauls Family Restaurant
2012.10 - 2017.02
Cashier
Cherokee Office Supply
2011.01 - 2011.12
Certificate -
Recovery Coach
Certified -
Peer Support Specialist
Early Childcare - Education
South Western Community Collage
Cherokee High School