Tina Laws
Cherokee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
KOA
Cherokee
02.2023 - 04.2025
- Supervised daily housekeeping operations to ensure cleanliness and organization.
- Trained and mentored staff on cleaning procedures and safety protocols.
- Resolved guest concerns related to cleanliness or service promptly and professionally.
Housekeeper
Pioneer Motel
Cherokee
02.2019 - 07.2022
- Cleaned guest rooms to maintain high hygiene standards.
- Assisted with deep cleaning tasks during off-peak hours.
- Provided excellent customer service by addressing guest requests promptly.
Owner/General Laborer
Get Your House In Order Landscaping
Cherokee
03.2017 - 04.2022
- Trained and supervised team members on landscaping techniques and safety protocols.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
Team Member
Burger King
Cherokee
01.2019 - 03.2020
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted customers by taking orders and providing menu information.
- Handled cash transactions accurately at the register during busy periods.
- Trained new employees on food preparation and customer service protocols.
Waitress Supervisor
Pauls Family Restaurant
Cherokee
10.2012 - 02.2017
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Resolved customer complaints in a timely manner with professionalism.
- Supervised daily operations of dining area and staff workflows.
Cashier
Food Lion
Whittier
03.2013 - 02.2015
- Maintained accurate cash drawer balance throughout shifts.
- Processed customer transactions efficiently at the checkout counter.
Cashier
Cherokee Office Supply
Cherokee
01.2011 - 12.2011
Education
Certificate -
Recovery Coach
Franklin, NC12-2024
Certified -
Peer Support Specialist
Asheville, NC01-2023
Early Childcare - Education
South Western Community Collage
Sylva, NC11-2005
Cherokee High School
Cherokee, NC05-2002
Skills
- Customer service
- Employee training
- Communication skills
- Order accuracy
- Reliability
- Professional demeanor
- Worker training
- Problem-solving
- Conflict resolution
- Team building
- Staff training
- Lesson planning
- Classroom management
- Time management
- Organizational skills
- Time management abilities
- Multitasking ability
Accomplishments
Teen Miss Cherokee 1998
References
References available upon request.
Timeline
Housekeeping Supervisor
KOA
02.2023 - 04.2025
Housekeeper
Pioneer Motel
02.2019 - 07.2022
Team Member
Burger King
01.2019 - 03.2020
Owner/General Laborer
Get Your House In Order Landscaping
03.2017 - 04.2022
Cashier
Food Lion
03.2013 - 02.2015
Waitress Supervisor
Pauls Family Restaurant
10.2012 - 02.2017
Cashier
Cherokee Office Supply
01.2011 - 12.2011
Certificate -
Recovery Coach
Certified -
Peer Support Specialist
Early Childcare - Education
South Western Community Collage
Cherokee High School