Tina Bolden
Graham,NC
Summary
Accomplished Lead Technical Specialist with proven skills in IT infrastructure management and expert problem solving. Known for driving business process improvements and ensuring timely communication with clients.
Overview
16
16
years of professional experience
Work History
Lead Technical Specialist
LabCorp
Burlington NC
11.2010 - Current
- Liaised between LabCorp and hospitals.
- notify clients of test results in a timely and accurate manner
- Led technical support initiatives to enhance system functionality and reliability.
- Developed training programs for new staff, ensuring compliance with industry standards.
- Collaborated with cross-functional teams to streamline laboratory processes and improve turnaround times.
Education
Associate of Applied Science - MLT
Alamance Community College
Graham, NC07-2010
Skills
- IT infrastructure management
- Problem solving
- Cloud computing expertise
- Network architecture design
- Quality assurance management
- Technical leadership
- Strategic planning
- Innovative thinking
Timeline
Lead Technical Specialist
LabCorp
11.2010 - Current
Associate of Applied Science - MLT
Alamance Community College