Summary
Overview
Work History
Education
Skills
Timeline
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Tina Benton

Kannapolis

Summary

Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service, notably at Royce Apparel. Excelled in shipping, receiving, and maintaining OSHA compliance, alongside demonstrating exceptional team collaboration and problem-solving abilities. Proven track record of enhancing efficiency and safety, with a keen eye for detail and a commitment to continuous improvement.

Overview

16
16
years of professional experience

Work History

Warehouse Specialist

Royce Apparel
04.2020 - Current
  • Verified amount of items received in orders and cross-checked with invoices.
  • Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
  • Maintained cleanliness and organization within the warehouse facility, promoting a safe working environment for all staff members.
  • Loaded and unloaded items from and to shipping containers and vessels.
  • Actively participated in continuous improvement initiatives, identifying areas for potential enhancement and implementing changes as needed.
  • Conducted cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
  • Operated various types of material handling equipment safely, including pallet jacks, and hand trucks.
  • Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
  • Helped keep inventory accurate by overseeing daily cycle counts.
  • Optimized storage space utilization through strategic placement of products based on size, weight, and frequency of access.
  • Coordinated with shipping carriers to schedule pickups and deliveries, ensuring orders were processed efficiently without delays.
  • Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
  • Checked packages and merchandise for damage and notified vendors.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Helped train new employees in safe practices and warehouse procedures.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Operated equipment while observing standard safety procedures.

Produce Associate

Food Lion
01.2014 - 03.2020
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Assisted with weekly inventory counts.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Blocked produce and culled damaged or spoiled pieces.
  • Assisted in reducing waste by implementing proper rotation techniques for perishable items.
  • Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
  • Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Boosted sales by creating attractive fruit and vegetable displays to entice customers.
  • Supported inventory management efforts through accurate record-keeping and timely reporting of any discrepancies.
  • Completed prep work on pre-packaged vegetables and fruits.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
  • Assisted in the training of new produce associates, sharing knowledge and best practices for job success.
  • Educated customers on proper selection, handling, and storage of fruits and vegetables to enhance their overall experience.
  • Coordinated with other departments as necessary to facilitate cross-merchandising opportunities and enhance overall store presentation.
  • Contributed to team success by consistently meeting or exceeding individual productivity goals for stocking and organizing merchandise.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Bakery Associate

Walmart
06.2009 - 12.2013
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Improved bakery efficiency through effective time management and prioritization of tasks.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
  • Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
  • Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
  • Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
  • Collaborated with team members to ensure consistent product quality and adherence to company standards.
  • Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
  • Streamlined workflow processes through effective organization and communication among team members.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Retained detailed knowledge of ingredient lists and allergen information, enabling confident response to customer inquiries regarding dietary restrictions or preferences.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.

Education

High School Diploma -

Concord High School
Concord, NC
1995

Skills

  • Loading and unloading
  • Shipping and receiving
  • Cycle counting
  • Order picking
  • Warehouse safety
  • Stock rotation
  • Pallet jacking
  • Storage organization
  • Packaging and labeling
  • Barcode scanning
  • Stock control
  • Product location
  • Safety compliance
  • Warehouse organization
  • Critical thinking
  • Decision-making
  • Problem-solving
  • Data entry
  • Willing to learn
  • Attention to detail
  • Materials handling and transport
  • Wrapping and boxing
  • Materials sorting
  • Visual inspection
  • OSHA compliance
  • Health and safety compliance
  • Standards compliance
  • Team collaboration

Timeline

Warehouse Specialist

Royce Apparel
04.2020 - Current

Produce Associate

Food Lion
01.2014 - 03.2020

Bakery Associate

Walmart
06.2009 - 12.2013

High School Diploma -

Concord High School

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