Summary
Overview
Work History
Education
Skills
Phone
Certification
Timeline
Generic

Timothy Sheedy

Greensboro

Summary

Proficient manager and problem solver with a strong focus on delivering exceptional customer service in warehouse and delivery operations. Demonstrated reliability and competence as a team player, emphasizing attention to detail and safety. Extensive experience as a dock worker and in handling hazardous materials, complemented by Class A CDL and DQF qualifications. Skilled in trailer yard management and maintaining yard safety protocols.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Transportation Associate

Amazon Transportation
Mebane
06.2023 - Current
  • Member of Amazon Transportation Operations Management (TOM) team. Daily duties include enforcing yard safety policy for 3P drivers and all yard personnel to maintain safe environment, facilitating inbound and outbound freight movement by partnering with facility operations to ensure inbound freight is in correct location to be processed to maintain service schedule.
  • Verified outbound freight compliance by ensuring drivers picked up assigned trailers and departed facility on time.
  • Safely operate a yard Hostler truck to perform trailer movements to designated locations around the facility while adhering to yard safety.
  • Conducted visual inspections on every trailer for mechanical defects or safety hazards, placing trailers out of service for repairs to prevent loading defective trailers and causing customer shipment delays.
  • Safely operate Class A tractor trailer OTR to facilities in the region to support the Amazon logistics network.
  • Perform pre and post trip inspections to ensure vehicle is safe for OTR use and adhere to DOT and Amazon safety regulations.
  • Manage Hours of service logs to ensure HOS compliance when operating vehicles OTR.
  • Utilized yard management system to ensure accurate physical/virtual match on all equipment, enabling timely freight movements.

Process Assistant( ICQA)

Amazon Fulfillment
Kernersville
04.2022 - 06.2023
  • Shift lead for inventory control department which drives for excellent customer service by ensuring inventory is physically and virtually in the correct location so when items are purchased, Amazon’s impeccable logistics network provides top notch customer service.
  • I manage roughly 20 associates, I drive safety policies while holding associates accountable to productivity standards.
  • Operate powered equipment to move inventory throughout the fulfillment center.
  • Research inventory discrepancies and partner with inbound and outbound departments to tackle any issues with inventory to provide seamless fulfillment center process.

Process Guide/ PIT Operator ( Powered Industrial Truck)

Amazon Fulfillment
Kernersville
08.2020 - 04.2022
  • Assist Amazon Operations and Pick Department Process Assistants to ensure a safe and effective work environment to provide outstanding customer service to Amazon customers by safely and swiftly picking thousands of items daily for customer shipments and getting those items to the next stop in the logistics chain before ultimately getting to the customers front door.
  • Some of my daily duties include assisting with labor board where we put 80 to 100 employees into different process paths, Assist associates when needed when questions or concerns arise in regards to their specific task or PIT.
  • Engage associates on safety and quality defects and coach them to perform the job safely and up to Amazon standards.
  • Stand up forklift, Order selector, and Warehousing PIT certified and safely operate those machines to pick and transport customer shipments to designated areas.
  • Communicate with other departments via radio when department teamwork is required.

Delivery Coordinator

Lowe’s Home Improvement
Greensboro
03.2019 - 05.2020
  • Coordinate accurate and timely delivery of appliances and other merchandise to Lowe’s customers.
  • Communicate with customers, installers, and vendors to help customers get their projects done including fencing, decking, window, and kitchen remodel projects.
  • Route delivery trucks to take best logistical route as well as fulfilling customer time frames to provide excellent customer service.
  • Help pull orders by reading order sheets and accurately and safely pull products to prevent damage and stage them for the following day’s deliveries.
  • Resolve customer issues and work with disgruntled customers to come to a peaceful resolution to service the customers needs.
  • Operate power equipment including counter balance forklift and order picker to pull products to be delivered.
  • Fill in on the delivery truck when needed, deliver and install Refrigerators, washer and dryer sets, ranges, and anything else customer’s order from Lowe’s.
  • Other duties include unloading freight trucks with power equipment, stocking merchandise and assisting customers in the store.

Warehouse Associate

Walker and Associates
Winston-Salem
11.2018 - 03.2019
  • Accurate picking and shipping of telecommunications parts and products.
  • Read multiple page order shipments and pick and pack large orders with many different part numbers and must use acute attention to detail to ensure 100% order accuracy.
  • Safely and securely pack very valuable parts and use handheld scanner to scan products into system as well to print labels for various U.S domestic customers and international accounts.
  • Secure packages on pallet and wrap and secure pallets for truck transport to destinations all over the country.

Package Handler

Fed EX Ground
Kernersville
09.2018 - 11.2018
  • Fast paced loading and securing of packages in outbound trailers.
  • Follow all safety methods and keep safety at the forefront of my job performance.
  • Constantly multitasking by ensuring correct packages are loaded into the correct trailer by zip code and frequently moving to different trailers based on where package flow is heaviest.
  • Safely load and secure packages averaging 40 -50 lbs and up to 150 lbs.
  • Work as a team as I assist other employees with overweight packages and team loading in trailers.
  • Safely handle and loading of hazardous materials.

Painter; General Handyman

Kevin Sheedy Contractor, Inc.
York
09.2010 - 08.2018
  • Painting, general handyman work, light plumbing.
  • Meticulous attention to detail and clean up.
  • Applied paint using brushes, rollers, and spray equipment on different surfaces.
  • Wore protective clothing such as masks, respirators and gloves.
  • Protected furniture from dust generated during the preparation of walls.

Assistant Manager/ Certified Inspection Technician & Emissions Inspector

Mister Oil Change Express
Lancaster
04.2017 - 08.2018
  • Fast paced quick oil change center, inspection station and perform preventative maintenance including transmission services, radiator services, Gear Box service, batteries etc. as well as holding the highest standard for great customer service.
  • I started as a lower bay technician then took courses and received my Emissions and Safety inspection certifications, Became a supervisor after about 6 months and have been the Assistant Manager since January.
  • Job duties include running floor and ensuring fast and accurate service is performed on a wide variety of makes and models, oversee the inspection station and ensure emissions and safety inspections are performed with integrity and ensuring customers vehicles are safe according to state law.
  • I order all supplies from variety of motor oils and other lubricating fluids and air and oil filters to office and lobby supplies and tools.
  • I do the inventory for the store each month, other duties include enforcing safety policies to ensure employees stay safe and constantly problem solving and handling occasional disgruntled customer disputes.
  • I am learning how to be an efficient schedule maker and am a new employee trainer.

Part Time Shift Supervisor

United Parcel Service
Lancaster
08.2016 - 04.2017
  • Fast paced, Logistical Package movement into outbound Trailers, Accurate, safe, and timely service was of utmost importance.
  • I Managed 9 outbound loads and oversaw 11 employees and held them and myself accountable to follow company safety policies as well as ensure accurate and timely service to customers.
  • Loaded and handled Hazardous materials and trained in hazmat spill response.

Warehouse and Delivery

IVRI, Inc.
York
07.2015 - 08.2016
  • Prompt, accurate order fulfillment and on-time delivery of industrial process control solutions for the Mid-Atlantic Region.
  • Safe, respectful and efficient operation of fleet vehicles; certified forklift operator.
  • Experienced route planning using GPS navigation and/or maps.
  • Material packing, order tracking, loading/unloading and log keeping.
  • Loaded and unloaded freight from trailers via forklift and pallet jack.

Package Handler

United Parcel Service, Inc.
York
09.2012 - 07.2015
  • Fast paced, physical movement of packages to ensure timely, accurate delivery.
  • Experienced loader, sorter and problem solver.
  • Consistent adherence to all applicable safety and security protocol.
  • Hazmat Acceptance Auditor, Designated Spill Responder, DOT Certified Driver.

Education

Harrisburg Area Community College -

Harrisburg Area Community College
York, PA
01-2014

Red Lion Area High School -

Red Lion Area High School
Red Lion, PA
06-2012

Skills

  • Yard safety enforcement
  • Freight movement coordination
  • Vehicle operation
  • Equipment inspection
  • HOS compliance management
  • Inventory control management
  • Customer relationship management
  • Problem resolution
  • Team leadership
  • Effective communication
  • Attention to detail
  • Training and development
  • Safety policy adherence
  • Incident reporting
  • Hazardous materials
  • Freight handling
  • Transportation regulations
  • Vehicle maintenance
  • Warehouse operations
  • Regulatory compliance
  • Supplies delivery
  • Transportation procedures
  • DOT regulations
  • Preventive Maintenance
  • Electric hand trucks
  • Trailer coupling and uncoupling
  • Inspect vehicles
  • Problem-solving aptitude
  • Equipment operation
  • Dock operations
  • Certified forklift operator

Phone

cell, 717-818-6310

Certification

  • Class A Commercial Driver License, NCDMV received 11/2023

Timeline

Transportation Associate

Amazon Transportation
06.2023 - Current

Process Assistant( ICQA)

Amazon Fulfillment
04.2022 - 06.2023

Process Guide/ PIT Operator ( Powered Industrial Truck)

Amazon Fulfillment
08.2020 - 04.2022

Delivery Coordinator

Lowe’s Home Improvement
03.2019 - 05.2020

Warehouse Associate

Walker and Associates
11.2018 - 03.2019

Package Handler

Fed EX Ground
09.2018 - 11.2018

Assistant Manager/ Certified Inspection Technician & Emissions Inspector

Mister Oil Change Express
04.2017 - 08.2018

Part Time Shift Supervisor

United Parcel Service
08.2016 - 04.2017

Warehouse and Delivery

IVRI, Inc.
07.2015 - 08.2016

Package Handler

United Parcel Service, Inc.
09.2012 - 07.2015

Painter; General Handyman

Kevin Sheedy Contractor, Inc.
09.2010 - 08.2018

Harrisburg Area Community College -

Harrisburg Area Community College

Red Lion Area High School -

Red Lion Area High School
Timothy Sheedy