Tim Jones
Julian
Summary
Reliable Service Technician dedicated to client satisfaction and service integrity. Trained in maintenance and repairs of all different equipment from chillers to residential split systems, with a proven ability to identify and resolve issues. Organized and driven, with a focus on optimizing time management. Seeks to further develop expertise while supporting company objectives.
Overview
11
11
years of professional experience
Work History
HVAC Technician
Sylvester and Cockrum
10.2024 - Current
- Maintained comprehensive records of service activities, ensuring compliance with industry regulations and standards.
- Performed troubleshooting on HVAC systems including chillers and hydroponic systems to determine cause of issues.
- Repaired and replaced motors, bearings and belts.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
HVAC Technician
EAS
07.2021 - 09.2024
- Diagnosed and repaired HVAC systems including chillers and controls to ensure optimal performance and customer satisfaction
- Conducted routine maintenance checks to enhance system reliability and efficiency.
- Trained junior technicians on best practices for HVAC operations.
- Collaborated with team members to troubleshoot complex HVAC issues effectively.
Service Technician
Piedmont Service Group
03.2019 - 07.2021
- Completed preventive maintenance and unscheduled service needs to keep units in optimal condition.
- Conducted reactive service appointments to diagnose and fix problems.
- Engaged with customers to deliver outstanding customer services and secure repeat business.
- Completed yearly maintenance visits, including examining previously completed work.
General Manager
Turner landscaping and grading
05.2014 - 02.2019
- Established clear performance goals and metrics for revenue, customer service and customer retention.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Education
High School Diploma - undefined
South East High School
Greensboro, NC06.2013
Skills
- Costumer service
- Problem solving skills
- Proficient in manufacturing and comfort cooling HVAC
- Epa Universal certified
- Troubleshooting skills
- Preventive maintenance
- Knowledge of industry best practices
Timeline
HVAC Technician
Sylvester and Cockrum
10.2024 - Current
HVAC Technician
EAS
07.2021 - 09.2024
Service Technician
Piedmont Service Group
03.2019 - 07.2021
General Manager
Turner landscaping and grading
05.2014 - 02.2019
High School Diploma - undefined
South East High School
Similar Profiles
Alberto RodriguezAlberto Rodriguez
VP of Mechanical Operations at Sylvester And Cockrum Inc.VP of Mechanical Operations at Sylvester And Cockrum Inc.
William ClybournWilliam Clybourn
Commercial Plumber at Sylvester & CockrumCommercial Plumber at Sylvester & Cockrum
Cherie MathesonCherie Matheson
Accounting Administrative Assistant at Cockrum Computer ServicesAccounting Administrative Assistant at Cockrum Computer Services
Jeremy BennettJeremy Bennett
Maintenance Technician at HoneywellMaintenance Technician at Honeywell
Daniel MartinDaniel Martin
Server at The Julian GrilleServer at The Julian Grille