Timayah Williams
Cary,NC
Summary
Motivated self-starter and highly organized with the ability to promote appropriate community services for clients
Experienced social services professional with a strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
7
7
years of professional experience
Work History
Crisis Line Volunteer (Intern)
Crisis Text Line
08.2025 - Current
- Provided emotional support and crisis intervention to individuals in distress.
- Facilitated communication between callers and mental health resources efficiently.
- Maintained accurate records of interactions to ensure follow-up services.
- Developed training materials for new volunteers, enhancing onboarding processes.
Social Worker
Lenoir County Department of Social Services
Kinston, NC
07.2024 - Current
- Assessed client needs to develop tailored intervention plans.
- Facilitated support groups to promote mental health awareness and community engagement.
- Collaborated with multidisciplinary teams to enhance service delivery for clients.
- Advocated for clients' rights and access to essential resources and services.
- Documented case progress and maintained accurate records to ensure compliance.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Social Work intern
Salvation Army /Boys&Girls Club
Durham, North Carolina
08.2023 - 05.2024
- Conduct client interviews to determine eligibility for programs, which include housing, medical assistance, mental health assessments, chemical dependency referrals, and assist with applications for all eligible services
- Participate in community meetings and networking
- Assist individuals with all aspects of direct services
- Greet members, parents, and visitors
- Monitor members and activities within the program area
Assistant Manager
Hwy 55 Burgers
Kinston, North Carolina
03.2019 - 08.2022
- Monitor activities of individuals to ensure safety or compliance with rules
- Maintain operational records
- Resolve customer complaints or problems
- Monitor organizational procedures to ensure proper functioning
- Prepare staff schedules and work assignments
Receptionist
CC Spaulding Elementary School
Durham, North Carolina
02.2022 - 04.2022
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific destinations
- File and maintain records
Education
Master of Social Work - Social Work
North Carolina Central University
Durham, North Carolina, NC05-2026
Bachelor of Science - Social Work
North Carolina Central University
Durham, NC05.2024
Skills
- Compassionate
- Case management
- Client advocacy
- Conflict resolution
- Mental health awareness
- Crisis intervention
- Self-care strategies
- Substance abuse
Accomplishments
The National Society of Leadership and Success (NSLS)
Crisis councilor at The Crisis Text Line.
Timeline
Crisis Line Volunteer (Intern)
Crisis Text Line
08.2025 - Current
Social Worker
Lenoir County Department of Social Services
07.2024 - Current
Social Work intern
Salvation Army /Boys&Girls Club
08.2023 - 05.2024
Receptionist
CC Spaulding Elementary School
02.2022 - 04.2022
Assistant Manager
Hwy 55 Burgers
03.2019 - 08.2022
Master of Social Work - Social Work
North Carolina Central University
Bachelor of Science - Social Work
North Carolina Central University