Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TIM TAYLOR

Cherokee,NC

Summary

Analytical IT professional who can apply hardware and software design, installation, administration and configuration knowledge to support growing businesses and increase productivity.

Experienced with fiber optic installation, splicing, and maintenance. Utilizes advanced techniques to optimize network performance and reduce downtime. Knowledge of industry best practices ensures reliable and efficient fiber optic systems.

Professional technician ready to excel in fiber optics installation, maintenance, and troubleshooting. Strong background in fiber splicing, testing, and network configuration. Known for effective collaboration, problem-solving, and adaptability in dynamic environments. Valued for reliability, precision, and results-driven approach.

Telecommunications professional with robust background in fiber optic technologies, prepared to deliver exceptional network solutions. Known for ensuring reliable and efficient installations, while fostering strong team collaboration and adaptability. Recognized for technical proficiency in fiber optic splicing and troubleshooting, coupled with proactive approach to problem-solving.

Dependable Fiber Optic Technician with extensive breadth of experience in fiber optics functioning and repair paired with deep knowledge of fiber optic testing equipment. Offering 4 years of vast experience installing, repairing and maintaining cable lines for cable, Internet and television. Comfortable working under extreme pressure and in inclement weather.

Competent Telecommunications Technician bringing 20 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.

Experienced installation and repair technician with work history setting up, repairing, and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data and or IT position. Ready to help team achieve company goals.

Graduate with foundational knowledge in computer networking and IP security camera installation and configuration, with hands-on experience gained through academic projects and network equipment installations. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Fiber Optic Technician

VONALAS
04.2022 - 04.2025
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.
  • Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
  • Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.

Cable Technician

Cox Communications
07.2021 - 08.2023
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.
  • Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.
  • Developed and implemented plans for installation of new networks and cabling systems.
  • Repaired and updated equipment to conform to company-wide standards.

Engineering Technician

Cherokee Broadband
08.2014 - 11.2015
  • Installed and maintained customer wireless internet services.
  • Monitored and maintained network infrastructure to ensure wireless communication between towers.
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Provided base level IT support to non-technical personnel within the business.
  • Managed call flow and responded to technical support needs of customers.
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Demonstrated professionalism and courtesy with customers at all times.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Resolved problems with malfunctioning products.
  • Followed up with clients to ensure optimal customer satisfaction.
  • Activated accounts for clients interested in new services.
  • Researched, troubleshot and resolved complex problems independently.

Computer Technician

Cherokee Central School Systems
11.2009 - 08.2014
  • Maintained and supported all computer systems for the Cherokee Central School Systems.
  • Served as one point of contact for incoming calls, concerning student, teacher, and administrator computer issues.
  • Upgraded and expanded network systems and their components.
  • Documented all server and network problems and other unusual events in detail.
  • Tested and evaluated software to improve performance and usability.
  • Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.
  • Installed and maintained 250 ip video surveillance system.
  • Linked computers to network and peripheral equipment.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
  • Enhanced system performance by conducting regular software and hardware updates.
  • Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
  • Recommended new and replacement hardware and software purchases.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
  • Set up and maintained user accounts and client access.
  • Evaluated and recommended new technology upgrades to increase efficiency within the organization.

Sub-Contractor

Charter Communications
05.2003 - 11.2009
  • Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
  • Installed and maintained video, voice, and data for customer clients including troubleshooting systems.
  • Consistently met deadlines and requirements for all production work orders.
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.

Education

Bachelor of Science - Electrical and Computer Engineering Technology

Western Carolina University
Cullowhee, NC
01.2012

MBA - Networking and Communication Management (Wireless Concentration)

Devry University
Chicago, IL
01.2015

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Skills

  • Excellent problem-solving abilities
  • Windows
  • Network maintenance
  • System upgrades
  • Network upgrades
  • CISCO router and Switch management
  • Excellent diagnostic skills
  • Routing protocols knowledge
  • Self-starter
  • Internet setup and repair
  • Desktop and laptop repair
  • Detail-oriented
  • Anti-virus software
  • IT security best practices
  • Scalable systems
  • Documentation
  • Windows 7
  • Print servers maintenance
  • LAN and WAN experience
  • Analytical thinker
  • Firmware upgrades knowledge
  • Cisco Certified Routing and Switching
  • C/C programming
  • Fiber optic safety
  • Fusion splicing
  • Fiber optic terminations
  • Fiber optic routing
  • Fiber splicing expertise
  • Network troubleshooting
  • Wireless communications
  • Telecommunications infrastructure
  • Fiber optic cleaning
  • Ethernet networking
  • IP networking
  • FTTx deployment
  • Broadband networks

Certification

CCNA Routing & Switching

Timeline

Fiber Optic Technician

VONALAS
04.2022 - 04.2025

Cable Technician

Cox Communications
07.2021 - 08.2023

Engineering Technician

Cherokee Broadband
08.2014 - 11.2015

Computer Technician

Cherokee Central School Systems
11.2009 - 08.2014

Sub-Contractor

Charter Communications
05.2003 - 11.2009

MBA - Networking and Communication Management (Wireless Concentration)

Devry University

Bachelor of Science - Electrical and Computer Engineering Technology

Western Carolina University

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TIM TAYLOR