Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tim Murnan

Angier,NC

Summary

Operations & Sales Manager driven to exceed all established goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Qualified associate with 19 years of operations & sales experience in the transportation industry. Personable and professional under pressure.

Overview

19
19
years of professional experience

Work History

District Manager

MHC Truck Leasing
02.2019 - Current
  • Promoted to District Manager in 2019 and relocated from Dallas, TX.
  • Responsibility for sales and operations over all of Eastern North Carolina.
  • Direct leadership over three leasing locations that consist of 4 sales representatives and 18 service associates.
  • Sales improvement from $11.5M in 2019 to $22.1M in 2024.
  • Operating profit improvement from ($351K) in 2019 to $1.7M in 2024.
  • Fleet growth increased from 376 units in 2019 to 633 units in 2024.
  • Operating profit finished at 10.5% of sales in 2024.
  • 2019 District Sales Award recipient.
  • 2020 District Overall Performance Award recipient.
  • 2021 Leasing Metrics Award recipient.
  • 2022 Leasing Metrics Award recipient.
  • 2023 District Overall Performance Award recipient.
  • Built business case to add Quad-Axle Dump Trucks to our Lease and Rental offerings.

Lease Account / Rental Account Manager

MHC Truck Leasing
01.2017 - 02.2019
  • Drove rental utilization from 65% to 95% in the first month as a Rental Account Manager.
  • Promoted to a hybrid lease / rental role after being with the organization for 3 months.
  • Produced $283K in service sale revenue over those 3 months.
  • Maintained 90%+ rental utilization through August while growing the rental fleet.
  • Transitioned over to Dallas as Lease Account Manager at the end of Q1 2018 to help develop and grow that market.
  • 30 new full service lease units in-serviced in 2018 with 28 additional units on order.
  • 8 new customers for a total of 58 units.

District Rental Manager

Penske Truck Leasing
08.2014 - 12.2016
  • Supported the sales team in writing proposals and closing contracts.
  • Developed a comprehensive training program for new sales associates.
  • Analyzed profit and loss statements
  • Supervised a sales force of 18 sales associates.
  • Managed 4 corporate locations, 22 agent location, a rental fleet of 750 units, and $21.5 million in revenue. Up from $19 million.
  • Produced 30+% rental margin in 2016.

District Financial Manager

Penske Truck Leasing
07.2013 - 08.2014
  • Developed annual business plan in collaboration with the District Manager and Area staff.
  • Managed high volumes of financial activity in a fast-paced, risk-based corporate environment with 9 direct reports.
  • Oversaw inventory and credit card purchases.
  • Processed accounts receivable and accounts payable.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals.

Branch Rental Manager

Penske Truck Leasing
01.2011 - 07.2013
  • Managed rental operations at our District location consisting of $9 million in revenue, 300 rental units, and 4 associates
  • Researched and resolved accounts payable discrepancies.
  • Consulted with clients after sales and contract signing to resolve problems and provide ongoing support.
  • Processed cash and credit payments rapidly and accurately.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.

Consumer Development Manager

Penske Truck Leasing
08.2008 - 01.2011
  • Managed an agent base of 27 locations(non-Penske owned locations).
  • Facilitated logistics of trucks to all locations to cover reservation demand.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Spent time with business owners on marketing their locations in order to achieve revenue growth goals.
  • Worked directly with the District Manager in building a yearly business plan.
  • Grew local truck and one-way truck revenue by 20% each year.

Management Trainee

Penske Truck Leasing
08.2006 - 08.2008
  • Manage day to day activities at rental counter.
  • Responded to all customer inquires thoroughly and professionally.
  • Answered customers question about product availability and the best solution to their need.
  • Negotiated prices, terms of sale and service agreements.
  • Created sales contracts with prospective and current accounts.
  • Established long-term customers relationships through prompt and courteous service.

Education

Associate of Science - Business

North Lake College
Irving, TX

Skills

  • DOT regulations
  • TMI - Course III Heavy-Duty Models
  • Excellent time management
  • Fast learner
  • Exceptional communication skills
  • Sales analysis
  • PREMIERSPEC
  • Sales proposal creation
  • Salesforce / CRM
  • Strategic sales knowledge
  • Operations management

Timeline

District Manager

MHC Truck Leasing
02.2019 - Current

Lease Account / Rental Account Manager

MHC Truck Leasing
01.2017 - 02.2019

District Rental Manager

Penske Truck Leasing
08.2014 - 12.2016

District Financial Manager

Penske Truck Leasing
07.2013 - 08.2014

Branch Rental Manager

Penske Truck Leasing
01.2011 - 07.2013

Consumer Development Manager

Penske Truck Leasing
08.2008 - 01.2011

Management Trainee

Penske Truck Leasing
08.2006 - 08.2008

Associate of Science - Business

North Lake College
Tim Murnan