Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tillman shivers

Waxhaw

Summary

Dynamic and customer-focused professional with extensive experience as a Barista at Starbucks and a Front Counter Worker at Haagen Dazs. Excelled in creating a welcoming atmosphere and efficiently managing high-volume orders, showcasing exceptional time management and espresso machine operation skills.


Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments.


Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.


Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.


Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.


Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.


Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
10.2024 - 01.2025
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Front Counter Worker

Haagen Dazs
09.2024 - 10.2024
  • Improved customer satisfaction by providing efficient and friendly service at the front counter.
  • Collaborated with team members to maintain adequate inventory levels and restock shelves as needed.
  • Handled phone orders efficiently, ensuring accuracy and timely delivery or pick-up arrangements.
  • Streamlined order processing for increased accuracy and quicker turnaround times.
  • Mastered menu offerings, allowing for quick responses when addressing dietary restrictions or allergen concerns from customers.
  • Maintained a clean and organized work area, ensuring a welcoming environment for customers.

Barista

Starbucks, Harris Teeter
01.2024 - 03.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Education

No Degree -

Sevenstar Online Academy
3630 Park 42 Dr #170F, Cincinnati, OH 45241
12-2025

Skills

  • Time management
  • Friendly and outgoing
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Order taking

Timeline

Barista

Starbucks
10.2024 - 01.2025

Front Counter Worker

Haagen Dazs
09.2024 - 10.2024

Barista

Starbucks, Harris Teeter
01.2024 - 03.2024

No Degree -

Sevenstar Online Academy
Tillman shivers