Tikera Henry
Clayton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Associate
Amazon
Durham
08.2022 - Current
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained positive working relationship with fellow staff and management.
- Assisted team with daily operations and routine tasks.
Work From Home Agent
Customer Service Representative
Clayton
12.2020 - 06.2022
- Managed customer inquiries through phone and chat support channels.
- Resolved customer complaints by identifying problems, researching solutions, and providing corrective action plans.
- Assisted customers with product information and troubleshooting steps.
Education
High School Diploma -
Clayton High School
Clayton, NC07-2020
Skills
- Customer service
- Task management
- Problem resolution
- Product knowledge
- Data entry
- Relationship building
Timeline
Associate
Amazon
08.2022 - Current
Work From Home Agent
Customer Service Representative
12.2020 - 06.2022
High School Diploma -
Clayton High School