Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffiney Penn

Charlotte ,NC

Summary

Passionate Certified Nursing Assistant with extensive experience in Elderly care and dealing with handicapped children. I excel in patient care and record keeping, ranging from hospitals, doctors offices, and nursing homes. My ability to do coding and manage many electronic medical record systems while staying HIPPA compliant ranges back from 1996 and current. I’ve worked in the skilled departments at nursing homes, the emergency room at hospitals, hospice, doctor offices and patients homes. I have also had to take along with various HIPPA and OSHA in-services, Customer Service classes. The hospital was really big on customer service, how to communicate with patients, their families, staff, and how to communicate effectively while maintaining your professionalism. Knowledgeable with a solid foundation in patient care and support. Proven ability to assist in various medical procedures and enhance patient comfort. Demonstrated efficiency in managing patient records and collaborating with healthcare teams. Proactive worker committed to helping all clients and co-workers provide top-notch patient care. Skilled with pressure ulcer treatments, knowledge of trocar bulbs for drainage, and catheters needed for after surgeries. Fantastic attention to detail and multitasking abilities is also a skill I obtained. Recent graduate with foundational knowledge in Medical terminology and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Recent graduate with foundational knowledge in medical terminology and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Hardworking and passionate job seeker with strong organizational skills, eager to help the team achieve company goals.

Overview

15
15
years of professional experience

Work History

Certified Nursing Assistant

Bayada Home Health
02.2016 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Managed approximately 30 incoming calls, emails and faxes per day from family-members, and call lights from patients.

Risk Adjustment Specialist

Humana
07.2015 - Current
  • Provided expert consultation to clinical staff on proper coding practices, maximizing accuracy in capturing patient diagnoses for risk adjustment purposes.
  • Strengthened interdepartmental communication by providing clear reports on identified risks and recommended actions for improvement.
  • Facilitated cross-functional collaboration among departments with a shared goal of minimizing exposure to potential risks affecting both patients'' health outcomes and financial stability.
  • Collaborated with interdisciplinary teams to develop effective risk mitigation plans and initiatives.
  • Brings strong problem-solving skills and proactive approach to new tasks.
  • Worked within electronic medical records software and excel to compile and review information with pivot tables and charts.

Baylor Certified Nurse Assistant

Atrium Main
06.2012 - 09.2015
  • Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
  • Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
  • Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
  • Improved patient comfort by repositioning and transferring them on a regular basis.
  • Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
  • Ensured timely medication administration by accurately recording dosage and time in medical charts.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients' complete range of motion exercises to prevent loss of function during care.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Delivered high-quality care to patients in the hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Supported needs of 20+ residents under long-term care.

Certified Nursing Assistant

Sardis Oaks Nursing and Rehabilitation
09.2010 - 06.2012
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Supported needs of 25+ residents under long-term care.

Education

CPC Certification - Electronic Medical Records

Southeastern Institute
Charlotte, NC
08.2014

High School Diploma -

Forsyth Technical Community College
Winston-Salem, NC
10.1996

CNA License - Certified Nursing Assistant

Forsyth Technical Community College
Winston-Salem, NC
10.1996

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Collecting vital signs
  • Alzheimer's and dementia care
  • Basic life support
  • Bedside manner
  • Vital signs monitoring
  • Electronic charting
  • Medical terminology
  • Positioning patients
  • End-of-life care
  • Patient lifting
  • Urinary catheter care
  • Transfer techniques
  • Inpatient care
  • Geriatric care
  • Responding to emergencies
  • Patient relationship building
  • Colostomy care
  • Specimen collection
  • Observing responses
  • EMR / EHR
  • Medical records management
  • Restraint application
  • Outpatient care
  • Pediatric care
  • Medical office administration
  • Tracheostomy care
  • Collecting specimens
  • Range of motion exercises
  • Catheter bag change and preparation
  • Performing patient intakes and out puts
  • Documentation expert
  • Dementia and Alzheimer's care
  • G-tube care
  • Family support and assistance
  • Oxygen therapy
  • Respiratory equipment training
  • Infection control procedures
  • Helping with medication
  • CNA certification
  • Vital signs

Timeline

Certified Nursing Assistant

Bayada Home Health
02.2016 - Current

Risk Adjustment Specialist

Humana
07.2015 - Current

Baylor Certified Nurse Assistant

Atrium Main
06.2012 - 09.2015

Certified Nursing Assistant

Sardis Oaks Nursing and Rehabilitation
09.2010 - 06.2012

CNA License - Certified Nursing Assistant

Forsyth Technical Community College

CPC Certification - Electronic Medical Records

Southeastern Institute

High School Diploma -

Forsyth Technical Community College
Tiffiney Penn