Tiffany Guerra Cruz
Jacksonville
Summary
Hard-worker with critical thinking skills that is used to working under pressure. Has a passion for learning and academic excellence, with a proven ability to handle high-stress situations and adapt to new challenges.
Overview
1
1
year of professional experience
Work History
To-Go Specialist
Outback Steakhouse
Jacksonville, NC
10.2025 - Current
- Prepared and packaged to-go orders with attention to detail for customer satisfaction.
- Maintained cleanliness and organization of to-go area to enhance operational efficiency.
- Adapted quickly to changing customer demands during peak hours, demonstrating flexibility.
- Handled cash transactions efficiently while ensuring accurate financial reporting at end of shifts.
- Collaborated with team members to streamline order processing and reduce wait times.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
Team Member
Chipotle
08.2025 - 10.2025
- Assisted customers with inquiries, ensuring satisfaction and positive experiences.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Prepared food and beverages according to established standards and recipes.
Host
Longhorn Steakhouse
Jacksonville, NC
03.2025 - 07.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements.
- Assisted with menu navigation, enhancing guest dining experience.
- Maintained cleanliness and organization of host station and dining area.
- Supported team during peak hours by efficiently managing guest flow.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
No Degree -
Coastal Carolina Community College
Jacksonville, NCHigh School Diploma -
Northside High
Jacksonville, NC06-2025
Skills
- Strong multitasking
- Phone etiquette
- Quick learner
- Initiative-taking
- Goal oriented
- Teamwork
- Problem-solving
- Reliability
- Decision-making
- Analytical thinking
- Adaptability
- Written communication
Timeline
To-Go Specialist
Outback Steakhouse
10.2025 - Current
Team Member
Chipotle
08.2025 - 10.2025
Host
Longhorn Steakhouse
03.2025 - 07.2025
No Degree -
Coastal Carolina Community College
High School Diploma -
Northside High