Tiffany Bryant
Rocky Mount,NC
Summary
Experienced Office Management and Administration Professional with a background in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Also a certified Notary Public in good standing with the Secretary of State.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
8MSolar LLC
05.2023 - Current
- Managed the daily operations of over 50 employees.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in recruitment process, conducting interviews and onboarding new employees to promote seamless integration into team dynamic.
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to well-organized workplace culture.
Certified Notary Public
8MSolar LLC
05.2023 - Current
- Streamlined notarization process for clients with clear instructions and explanations of legal terms.
- Maintained up-to-date knowledge on state regulations and laws, ensuring compliance with all requirements during notarizations.
- Administered oath to document signers to obtain affirmation of truth.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Examined documents for accuracy, completion and compliance before notarizing.
- Attended public notary seminars to stay informed of updates to relevant laws and regulations.
- Set up and managed appointments for client notary services.
- Updated journal with names and dates for permanent record.
Human Resources Manager
My Guardian Angel Family Care Home
08.2013 - 12.2022
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Enhanced employee retention by implementing effective talent management strategies and fostering positive work environment.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
Human Resources Assistant
My Guardian Angel Family Care Home
12.2010 - 08.2013
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Education
High School Diploma -
Rocky Mount High School
Rocky Mount, NC05.2004
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
- Payroll Processing
- Document Management
- Staff Management
- Human Resources
- Training and coaching
- Data Entry
Certification
- CNP - Certified Notary Public
Timeline
Office Manager
8MSolar LLC
05.2023 - Current
Certified Notary Public
8MSolar LLC
05.2023 - Current
Human Resources Manager
My Guardian Angel Family Care Home
08.2013 - 12.2022
Human Resources Assistant
My Guardian Angel Family Care Home
12.2010 - 08.2013
High School Diploma -
Rocky Mount High School
Similar Profiles
Sabrena LangstonSabrena Langston
Self Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLCSelf Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLC
Ravishekhar GeerRavishekhar Geer
Managing Director/Owner at Hope Medical Center LLC and Hope Pharmacy LLCManaging Director/Owner at Hope Medical Center LLC and Hope Pharmacy LLC
Amanda Lea PreauxAmanda Lea Preaux
Administrative Assistant/Realtor at Pittsburgh Home Girls LLC/eXp Realty LLCAdministrative Assistant/Realtor at Pittsburgh Home Girls LLC/eXp Realty LLC