Tiffany Zarate
Mebane
Summary
Server Trainer specializing in team mentorship and service process enhancement. Proven track record in improving operational efficiency and customer service delivery. Focused on creating effective learning environments that drive team performance.
Overview
14
14
years of professional experience
Work History
Server Trainer
Junction On 70
Mebane
12.2015 - Current
- Trained new servers on menu knowledge and customer service standards.
- Oversaw daily operations to ensure efficient service during peak hours.
- Collaborated with management to enhance service processes and operational efficiency.
- Mentored staff in effective communication and teamwork skills.
- Assisted kitchen staff by preparing salads, appetizers, and garnishes.
- Maintained a positive learning environment by promptly addressing participant inquiries.
Deli Manager
Food Lion
Mebane
01.2016 - 07.2016
- Oversaw daily deli operations while maintaining high product quality standards.
- Trained and supervised team members on food safety practices.
- Managed inventory to ensure timely stock replenishment.
- Collaborated with suppliers to maintain fresh product offerings.
- Implemented promotional displays to increase visibility of deli products.
- Ensured compliance with health regulations and safety protocols in food handling.
- Maintained cleanliness and sanitation of deli area, equipment, and supplies.
Server
Cracker Barrell Old Country Store
Mebane
06.2013 - 06.2015
- Delivered friendly and efficient service to customers in fast-paced diner environment.
- Resolved customer inquiries and issues promptly while maintaining professionalism.
- Operated POS terminals for order input, bill splitting, and total calculations.
- Demonstrated enthusiasm and expertise regarding restaurant menu and offerings.
Server
Waffle House Restaurant
Mebane
08.2011 - 06.2013
- Executed opening and closing duties, including setting up dining area and restocking supplies.
- Accurately took customer orders and relayed them to kitchen staff for prompt service.
- Maintained cleanliness of tables and dining areas during all shifts to enhance guest experience.
- Processed monetary transactions with precision, adhering to company cash handling procedures.
- Welcomed customers, addressed inquiries, and recommended specials to boost sales.
Skills
- Employee training and development
- Menu expertise
- Customer service excellence
- Operational efficiency strategies
- Food safety compliance
- Team collaboration and support
References
References available upon request.
Timeline
Deli Manager
Food Lion
01.2016 - 07.2016
Server Trainer
Junction On 70
12.2015 - Current
Server
Cracker Barrell Old Country Store
06.2013 - 06.2015
Server
Waffle House Restaurant
08.2011 - 06.2013
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