Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Williams

Moyock

Summary

Dynamic and results-driven professional with experience at Wendy's Restaurant and Williams Electric Co. Proven expertise in customer service and multitasking, enhancing client satisfaction through effective communication and teamwork. Adept at managing high-pressure situations while maintaining organization and efficiency, ensuring seamless operations and a welcoming environment for all visitors.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

7
7
years of professional experience

Work History

Crew Member

Wendys Restaurant
09.2023 - Current
  • Assisted in daily operations to ensure efficient service delivery.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Supported team members in preparing food items according to safety standards.
  • Engaged with customers, providing excellent service and addressing inquiries.
  • Learned operational procedures to adapt quickly in fast-paced environment.
  • Collaborated with staff to manage inventory and stock supplies effectively.
  • Followed health and safety regulations to maintain compliance during food preparation.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Receptionist

Williams Electric Co
05.2018 - 02.2023
  • Managed multi-line phone system, directing calls to appropriate departments efficiently.
  • Greeted and assisted visitors, enhancing customer experience through friendly communication.
  • Scheduled appointments and maintained calendars, optimizing time management for staff.
  • Processed incoming and outgoing mail, ensuring timely delivery of correspondence.
  • Maintained office supplies inventory, coordinating reorders to prevent shortages.
  • Assisted in maintaining a clean and organized reception area, promoting professionalism.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

GED -

College of The Albemarle
Elizabeth City, NC
06-2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Verbal and written communication
  • Learning agility
  • Hospitality service expertise
  • Telephone etiquette
  • Assertiveness

Timeline

Crew Member

Wendys Restaurant
09.2023 - Current

Receptionist

Williams Electric Co
05.2018 - 02.2023

GED -

College of The Albemarle

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Tiffany Williams