Tiffany Wilkins
Huntersville
Summary
Talented professional seeking a job as a Home Quality Inspector
Overview
8
8
years of professional experience
Work History
Construction Cleaner
JR’s Dirt B Gone
10.2018 - 10.2022
- Made sure each house on schedule for the day was ready to clean
- Communicated with supervisors as well as inspectors
- We did rough cleans, final cleans, QI cleans, and regular cleans up until the homeowners were ready to move in
- We removed debris and trash from other workers that we worked around
- Cleanings included every room of a house
- Examples of cleanings included windows (inside and out, top and bottom floors), mopping/vacuuming floors, cleaning tubs/showers, baseboards, cabinets, appliances, sinks, counters, etc
Front Desk
Comfort Suites
05.2018 - 10.2018
- Answered phones as guests had questions and concerns
- Helped guests book a room with us
- Solved problems for guests and coworkers
- Checked guests in and out
- Made sure each guest had what they wanted/needed for a comfortable stay
- Fixed elevators when they were down
- Fixed hot water when some rooms were not receiving it
- Made sure rooms were blocked off when they were out of order
- Communicated any issues I had during my shift to the next coworker taking over the next shift
- Printed the needed documents for next shift
- Ran concession stand
Customer service rep.
Airport Mailers Inc.
07.2014 - 03.2018
- Responsibilities include verifying addresses, returns, customer service, processing, and shipping
- Verifying addresses and returns include contacting customers to insure their packages end up at the correct location
- Customer service includes answering calls and helping customers through any issues until the problem is resolved
- Processing and shipping include taking in inventory, sorting, packaging, charging customers, and shipping
Education
Penn Foster High School
11.2017
Skills
- Attention to detail
- Teamwork
- Resourceful
- Decision making
- Communication
- Positive attitude
Timeline
Construction Cleaner
JR’s Dirt B Gone
10.2018 - 10.2022
Front Desk
Comfort Suites
05.2018 - 10.2018
Customer service rep.
Airport Mailers Inc.
07.2014 - 03.2018
Penn Foster High School
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