Tiffany Stevens
King
Summary
Accomplished and certified Pharmacy Technician with over 15 years experience in retail and insurance benefits investigations. Well versed in prior authorizations for pharmacy and clinic administered medications.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medication Access Specialist
Atrium Health Wake Forest Baptist
Winston-Salem, NC
03.2017 - Current
- Provided medication prior authorization support for AHWFB affiliated clinics utilizing either pharmacy or medical benefits.
- Monitored pending cases closely, proactively following up on outstanding documentation needed for successful approval outcomes.
- Enhanced communication between healthcare providers and insurance companies, ensuring prompt resolution of issues related to prior authorizations.
Lead Certified Pharmacy Technician
Rite-Aid Pharmacy
King, NC
09.2008 - 03.2016
- Assisted pharmacist in preparing prescriptions for customers, overseeing ordering and updating records for drug inventory.
- Trained and mentored new pharmacy technicians
- Resolved third-party billing, computer system and customer service issues.
Education
Associate Degree in Medical Office Administration -
Surry Community College
Dobson, NC05.2012
High School Diploma -
West Stokes High School
King, NC05.2005
Skills
- Insurance Verification
- Medicare and Medicaid process
- Certified Pharmacy Technician (CPhT)
- Insurance processing
- Medication Dispensing
- Patient education and counseling
- Problem-solving skills
- Prior Authorization Knowledge
Certification
- PTCB technician certification
Timeline
Medication Access Specialist
Atrium Health Wake Forest Baptist
03.2017 - Current
Lead Certified Pharmacy Technician
Rite-Aid Pharmacy
09.2008 - 03.2016
Associate Degree in Medical Office Administration -
Surry Community College
High School Diploma -
West Stokes High School
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