Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Stevens

King

Summary

Accomplished and certified Pharmacy Technician with over 15 years experience in retail and insurance benefits investigations. Well versed in prior authorizations for pharmacy and clinic administered medications.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medication Access Specialist

Atrium Health Wake Forest Baptist
03.2017 - Current
  • Provided medication prior authorization support for AHWFB affiliated clinics utilizing either pharmacy or medical benefits.
  • Monitored pending cases closely, proactively following up on outstanding documentation needed for successful approval outcomes.
  • Enhanced communication between healthcare providers and insurance companies, ensuring prompt resolution of issues related to prior authorizations.

Lead Certified Pharmacy Technician

Rite-Aid Pharmacy
09.2008 - 03.2016
  • Assisted pharmacist in preparing prescriptions for customers, overseeing ordering and updating records for drug inventory.
  • Trained and mentored new pharmacy technicians
  • Resolved third-party billing, computer system and customer service issues.

Education

Associate Degree in Medical Office Administration -

Surry Community College
Dobson, NC
05.2012

High School Diploma -

West Stokes High School
King, NC
05.2005

Skills

  • Insurance Verification
  • Medicare and Medicaid process
  • Certified Pharmacy Technician (CPhT)
  • Insurance processing
  • Medication Dispensing
  • Patient education and counseling
  • Problem-solving skills
  • Prior Authorization Knowledge

Certification

  • PTCB technician certification


Timeline

Medication Access Specialist

Atrium Health Wake Forest Baptist
03.2017 - Current

Lead Certified Pharmacy Technician

Rite-Aid Pharmacy
09.2008 - 03.2016

Associate Degree in Medical Office Administration -

Surry Community College

High School Diploma -

West Stokes High School
Tiffany Stevens