Summary
Overview
Work History
Education
Skills
Interests
hiking
Timeline
Generic
Tiffany Smith

Tiffany Smith

Business Owner
Johannesburg

Summary

Dynamic Personal Assistant with a strong work ethic at Don Julius, adept in calendar management and client relations. Enhanced executive productivity through meticulous travel coordination and project support, while fostering a positive work environment. Recognized for exceptional communication skills and a proactive approach, contributing to successful event planning and improved organizational efficiency.


Dedicated Hairdresser with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

8
8
years of professional experience

Work History

Personal Assistant

Don Julius
01.2024 - 07.2025
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Displayed absolute discretion at handling confidential information.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Used discretion when handling confidential information.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
  • Improved organizational culture, initiated wellness program that promoted work-life balance.
  • Reinforced brand consistency, oversaw updates to company website and social media profiles.
  • Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
  • Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
  • Maintained confidentiality, handled sensitive information with discretion and integrity.
  • Facilitated project completion, coordinated with cross-functional teams to meet deadlines.
  • Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
  • Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
  • Increased efficiency with organization of travel itineraries, ensuring seamless business trips.
  • Enhanced executives' public image, coordinated logistics for public speaking engagements and press interviews.

Hairstylist

Heidi Sallie
09.2020 - 01.2022
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Resolved guest complaints about service or style.

Barista

Vanash Pillay
11.2019 - 01.2020
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Event Hostess

Kgolo Daguru
11.2017 - 01.2018
  • Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
  • Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
  • Enhanced guest experience by providing exceptional and personalized service during events.
  • Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
  • Supported marketing efforts by actively engaging with guests on social media platforms before, during, and after events.
  • Developed strong relationships with vendors and suppliers, fostering cooperative partnerships that contributed to successful events.
  • Navigated complex schedules efficiently by prioritizing tasks based on urgency or importance within tight deadlines leading up to each event.
  • Contributed to increased repeat business by consistently delivering memorable experiences for clients and their guests.
  • Served as an ambassador for the venue, promoting its services and facilities to potential clients during events and networking opportunities.
  • Assisted event planners in organizing successful events, ensuring smooth execution of planned activities.
  • Participated in team meetings and training sessions, staying current on industry trends and best practices for continuous improvement in performance.

Education

High School Diploma -

Mandini Academy
Durban
04.2001 -

Skills

    Calendar management

    Client relations

    Customer service

    Strong communication skills

    Time management

    Multitasking and organization

    Administrative support

    Event planning

    Travel coordination

    Expense management

    Strong work ethic

    Project coordination

    Dedicated team player

Interests

Art

Travel

Interior Design

Psychology

hiking

Hiking is a refreshing and rewarding way to connect with nature, clear your mind and challenge you're body. It gives me a break from screens and routine giving me fresh air, scenic views and sense of adventure. For me the best hiking i have done is through a forest mountain trail.

Timeline

Personal Assistant

Don Julius
01.2024 - 07.2025

Hairstylist

Heidi Sallie
09.2020 - 01.2022

Barista

Vanash Pillay
11.2019 - 01.2020

Event Hostess

Kgolo Daguru
11.2017 - 01.2018

High School Diploma -

Mandini Academy
04.2001 -

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Tiffany SmithBusiness Owner