Tiffany Rios
Winston-Salem
Summary
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associates
Urban Outfitters, Inc.
09.2018 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Dental Assistant
Madison Dental Art
10.2020 - 04.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared patient x-rays and images for dentist review.
Team Member
Target
11.2021 - 01.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Visual Merchandiser
Target
01.2022 - 11.2023
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Team Leader Manager
Target
11.2022 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
Education
High School Diploma -
New Utrecht High School
Brooklyn, NY06.2018
Skills
- Customer Focus
- Workload Management
- Motivational Skills
- Influencing skills
- Staff Development
- Team Leadership
- Team Development
- Computer Skills
- Goal Setting
- Training and Development
- Treatment room setup
- Sterilization techniques
- X-Ray Processing
- Appointment Scheduling
- Equipment Sterilization
- Dental Radiography
- Digital X-Ray Proficiency
- Cross-Training Capabilities
Certification
- Certified Dental Assistant
- RDA - Registered Dental Assistant
Timeline
Team Leader Manager
Target
11.2022 - Current
Visual Merchandiser
Target
01.2022 - 11.2023
Team Member
Target
11.2021 - 01.2022
Dental Assistant
Madison Dental Art
10.2020 - 04.2021
Retail Sales Associates
Urban Outfitters, Inc.
09.2018 - 07.2021
High School Diploma -
New Utrecht High School
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