Tiffany Johnson
Beaufort
Summary
Supported individuals in achieving educational and career goals through dedicated assistance in various roles. Facilitated positive experiences in education and hospitality settings, enhancing service delivery. Collaborated with teams to establish clear objectives that promote interpersonal skills and community impact.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Queen Anne’s Revenge
Beaufort, NC
07.2024 - Current
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
- Maintained accurate record keeping for guest reservations ensuring smooth operations during busy periods
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service
Manager
The Bella Ciao
Charlotte, NC
08.2022 - 04.2024
- Responsible for operations of FOH/BOH
- Interview potential candidates for FOH positions
- Train new staff
- Engage with guests to insure satisfaction and excellent service
- Scheduling for FOH staff
- Monitor inventory daily
- Assisting with feature/new menu creation
Dolci Chef
The Bella Ciao
Charlotte, NC
07.2022 - 04.2024
- Inventory desserts daily and schedule prep according to upcoming events/projected sales
- Prepare desserts for daily menu as well as catering events
- Work with management team to create new quarterly/seasonal features
- Follow current safe food handling procedures
Lead Server
The Bella Ciao
Charlotte, NC
04.2022 - 08.2022
- Engage with guests to insure a high quality experience
- Discussing features to assist with menu selections
- Train newly hired servers
- Suggest wine pairings for menu/features
Caretaker for Family Member
Duke University Pediatric Cardiology Intensive Care Unit
Durham, NC
03.2021 - 04.2022
- Took time away from employment to care for my newborn
- Length of time away from outside employment extended due to my daughter’s heart condition and surgeries
Licensing Consultant
State of North Carolina
Raleigh, NC
03.2018 - 03.2021
- Conduct monitoring of childcare facilities to insure state law requirements
- Train center managers/directors on new state laws
- Manage compliance of 40 childcare centers with Craven and Pamlico counties
Family Development and Education Specialist
Coastal Community Action
Newport, NC
05.2013 - 11.2018
- Partner with Home Based Visitors and families to assess financial needs, educational goals and available resources for participants
- Coach/mentor teachers and train staff based on Head Start Performance Standards and NC Childcare Rules
NC Pre-K Lead Teacher
Coastal Community Action
Havelock, NC
02.2012 - 05.2013
- Work with Family Service workers to assess and assist families with health care/mental health needs, parenting skills and goal setting
- Overall management of a NCPK classroom. Collaborate with staff and families to create individualized education plans for children with developmental delays.
Education
Upper secondary education - undefined
Associate's degree - undefined
Bachelor's degree - undefined
Bachelor's degree - Early Childhood Education
UNC Greensboro
Greensboro, NCSkills
- Organizational skills
- Shift Management
- Mentoring
- Attention to detail
- Curriculum implementation
- Community engagement
- Teamwork
- Classroom experience
- Leadership
- Teaching
- Microsoft Office
- Event planning
- Experience with individuals with mental health conditions
- Team management
- Supervisory experience
- Communication skills
- Computer skills
- Staff training
- Program management
- Time management
- Interpersonal communication
Certification
- ServSafe
- North Carolina Peer Support Certification March 2025 to March 2027 Completed state-approved training program which included 40 hours of face-to-face instruction and 10 hours of pre-work. Earned 20 hours of additional training in related fields, including ethics, relapse prevention and peer support boundaries. Current and past lived experiences and four years of recovery from substance use and co-occurring mental disorders
- CLASS Reliable Observer (pre-k/toddler) March 2022 to March 2025
- Driver's License
- Certified Peer Specialist (CPS)
- First Aid Certification
- CPR Certification
- Food Handler Certification
Timeline
Server
Queen Anne’s Revenge
07.2024 - Current
Manager
The Bella Ciao
08.2022 - 04.2024
Dolci Chef
The Bella Ciao
07.2022 - 04.2024
Lead Server
The Bella Ciao
04.2022 - 08.2022
Caretaker for Family Member
Duke University Pediatric Cardiology Intensive Care Unit
03.2021 - 04.2022
Licensing Consultant
State of North Carolina
03.2018 - 03.2021
Family Development and Education Specialist
Coastal Community Action
05.2013 - 11.2018
NC Pre-K Lead Teacher
Coastal Community Action
02.2012 - 05.2013
Upper secondary education - undefined
Associate's degree - undefined
Bachelor's degree - undefined
Bachelor's degree - Early Childhood Education
UNC Greensboro