Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Hough

2314 Berryhill Rd

Summary

Always striving to be adaptable, humble, and ready for growth; driven to enhancing problem-solving skills, communication, work ethics, and flexibility. I possess an impeccable track record at my current place of employment. Constantly demonstrating operational efficiency, resolving conflicts, strong communication techniques, promoting strong teamwork, and accurately & precisely managing inventory. Known for creating & maintaining customer and vendor rapports. Developed and implemented effective work procedures and protocols. Committed to elevating team and business success.

Overview

6
6
years of professional experience

Work History

Manager

Bang Bang Burgers
10.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Continually sought methods for improving daily operations, communications with customers & employees.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.

Food Service Attendent

UPMC Mercy
10.2018 - 08.2021
  • Promoted special menu items to customers, increasing sales revenue for targeted dishes or beverages.
  • Complied with all federal and state regulations regarding food safety and waste disposal.
  • Handled cash register operations accurately, ensuring proper handling of financial transactions and secure storage of cash assets at all times.
  • Performed routine maintenance tasks such as sweeping floors, cleaning utensils, wiping down surfaces, ensuring a pristine workspace at all times.
  • Achieved greater efficiency in task completion by working closely with coworkers to streamline workflows.
  • Enhanced customer satisfaction by providing efficient and friendly food service in a timely manner.
  • Trained new employees on company policies, procedures, and best practices to facilitate their successful integration into the team.
  • Explained food preparation methods to patrons with allergies and gluten intolerances.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Adhered to strict health code guidelines, maintaining proper food storage procedures and cleanliness standards.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

No Degree - MRI Technician

CPCC/PITT
Charlotte, NC
06-2026

High School Diploma -

Woodland Hills High School
Pittsburgh, PA
06-2017

Skills

  • Customer service
  • Money handling
  • Staff training and development
  • Customer rapport
  • Team motivation
  • Complex Problem-solving
  • Goal setting
  • Clear communication
  • Coaching and mentoring
  • Work prioritization
  • Inventory management
  • Recruiting and interviewing
  • Positive attitude
  • Multitasking
  • Active listening
  • Demonstrate exceptional ability to remain calm under high-pressure situations
  • Adaptable
  • Level-headed
  • Optimistic

Timeline

Manager

Bang Bang Burgers
10.2021 - Current

Food Service Attendent

UPMC Mercy
10.2018 - 08.2021

No Degree - MRI Technician

CPCC/PITT

High School Diploma -

Woodland Hills High School
Tiffany Hough