Tiffany Henry

• Improves store sales by implementing and supporting effective merchandising strategies.
• Assists the SSA with staff schedules to ensure adequate coverage and smooth operations.
• Assists merchandising managers with inventory management to optimize stock levels and reduce lose of sales.
• Oversees daily store operations to maintain a clean and organized shopping environment.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Provided support to store manager in budgeting processes, helping maintain financial stability for the business.

Assistant Store Manager- Operations: 2 years

Assistant Store Manager- Merchandising: 4 years

Assistant Store Manager: Backend Operations: 1 year

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Assistant Store Manager PRO/Lumber/Hardware/Tools: 6 months.

Assistant Store Manager Specialty and Merchandising: During this time I ran specialty departments and Zone 1 ( OSLG/ISLG/Paint): 1.5 years.

• Improved store sales by collaborating with team to develop effective merchandising strategies.
• Analyzed sales data for identifying trends and making informed business decisions.
• Supported store manager in achieving sales targets and overall store objectives.
• Elevated team performance by providing regular feedback and coaching.
• Participated in community events to enhance store visibility.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.