Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tieasha Jackson Cobbs

Zebulon,NC

Summary

25 years of financial services administration experience in auto finance and home mortgage industry 5 years of management of a process or business with accountability for compliance or operational risk Ability to prioritize work, meet deadlines, achieve goals, and embrace diversity Knowledge and understanding of home lending/consumer lending Identifying actual internal control weaknesses, including risks, and root cause Experience with project timelines and validating project implementation for Covid Impact Proven ability to Identify risk factors and driving the implementation of preventive controls Ability to communicate effectively, in both written and verbal formats, with senior leaders Virtual/Remote leadership experience with demonstrated ability to lead, manage and execute complex initiatives/projects successfully, to include ability to identify key stakeholders, meet deadlines, and implement solutions

Multitasking Bankruptcy Specialist with eye on deadlines and commitment to building professional relationships with attorneys, bankruptcy court personnel and trustees. Highly respectful employee with over 20 years of guaranteeing data integrity and confidentiality while handling customer calls with patience. Remaining composed in all types of difficult situations.

Hardworking and passionate job seeker with strong organizational skills eager to secure Financial Examiner position. Ready to help team achieve company goals.

Foundational knowledge in Business and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Dynamic individual with hands-on experience in Processing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Goal-oriented in making recommendations for corrective actions with forward-thinking and resilient mindset. Accurate, honest and detail-oriented in handling monies. Bringing over 20 years of experience working to help clients reach financial stability.

Knowledgeable examiner with strong background in managing complex bankruptcy cases and providing strategic solutions. Proven ability to navigate legal intricacies and support clients through financial restructuring. Demonstrated expertise in risk assessment and client advisory, ensuring compliance and optimal outcomes.

Overview

19
19
years of professional experience

Work History

Senior Bankruptcy Specialist III

Wells Fargo Home Mortgage
01.2015 - 04.2024
  • Make recommendations for corrective actions based on acquired knowledge and observation in audits
  • Testing and verifying system changes related to current daily processes
  • Serving in leadership business meetings and calls in manager’s absence
  • Write and update policies and procedures for the department process
  • Knowledge and understanding of High Net Worth loans
  • Review and identify high risk loans with problems and clearly document
  • Generate daily reports and summarize results to team members
  • Proven track record of leading and directing team members to reach assigned goals
  • Effective written and organizational skills
  • Ability to communicate effectively with counsel and partners across multiple lines of business

Bankruptcy Specialist III

Wells Fargo Home Mortgage
11.2012 - 01.2015
  • Conduct internal audits to ensure operational effectiveness
  • Responsible for researching and analyzing legal documents
  • Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
  • Evaluate audit findings and implement appropriate corrective actions
  • Identify training opportunities, created training materials, and internal team communications
  • Prepare reports to communicate outcomes of quality activities
  • Good attention to detail and accuracy/analytical and comprehension skills

Team Lead/Work Director

Wells Fargo Auto
08.2005 - 11.2012
  • Manages performance metrics and account retention within the department
  • Monitored WFHM bankruptcy lines of business for risk to ensure that policies and procedures are being followed and that the Federal Guidelines are being met
  • Conducted and helped with writing performance evaluations/quality assurance audits
  • Assisting in portfolio for employment decisions while gaining team lead/management & supervisory experience
  • Knowledge and understanding of auto policies and procedures
  • Experience in presentation orally and written form
  • Conduct performance reviews, one on one coaching, training and side-by-side performance audits

Education

BS Degree - Business Administration

St. Augustine’s College
05.1997

Skills

  • 25 years of financial services administration experience in auto finance and home mortgage industry
  • 5 years of management of a process or business with accountability for compliance or operational risk
  • Ability to prioritize work, meet deadlines, achieve goals, and embrace diversity
  • Knowledge and understanding of home lending/consumer lending
  • Identifying actual internal control weaknesses, including risks, and root cause
  • Project Timeline Management
  • Proven ability to Identify risk factors and driving the implementation of preventive controls
  • Proficient in Engaging Senior Leaders Through Communication
  • Virtual/Remote leadership experience with demonstrated ability to lead, manage and execute complex initiatives/projects successfully, to include ability to identify key stakeholders, meet deadlines, and implement solutions

Accomplishments

  • Supervised team of 13 staff members.
  • Achieved audit results by introducing job aids for team members daily job tasks.
  • Achieved high risk potential issues through effectively helping with risk impact.
  • Collaborated with team of 3 in the development of Covid Impact Project.

Timeline

Senior Bankruptcy Specialist III

Wells Fargo Home Mortgage
01.2015 - 04.2024

Bankruptcy Specialist III

Wells Fargo Home Mortgage
11.2012 - 01.2015

Team Lead/Work Director

Wells Fargo Auto
08.2005 - 11.2012

BS Degree - Business Administration

St. Augustine’s College
Tieasha Jackson Cobbs