Tianee Jackson
Raleigh,NC
Summary
Dynamic Assistant Property Manager with proven expertise at Avanath in enhancing tenant relations and ensuring compliance with Fair Housing regulations. Skilled in rent collection and maintaining accurate records, I excel in communication and training new hires, driving operational efficiency and resident satisfaction. Successfully completed renovations for 248 units, showcasing strong project management abilities.
Overview
14
14
years of professional experience
Work History
Assistant Property Manager
Avanath
08.2025 - Current
- Assisted in managing tenant relations, addressing inquiries and resolving issues promptly.
- Coordinated property inspections, ensuring compliance with safety and maintenance standards.
- Supported lease administration processes, preparing documentation and tracking renewals efficiently.
- Maintained accurate records of rent payments and tenant communications to enhance operational efficiency.
- Maintained Fairhousing policies.
- Collaborated with maintenance teams to schedule repairs, improving resident satisfaction levels.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Planned special events such as lotteries, dedications and project tours.
- Completed full renovations and a lease up for 248 units.
Store Associate
CVS Healthcare
08.2023 - Current
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained organized merchandise displays to ensure appealing store presentation and improve accessibility.
- Operated point-of-sale systems accurately, processing transactions and handling cash efficiently.
- Collaborated with team members to achieve daily sales goals and optimize inventory management.
Front of House Manager
Outback Steakhouse
11.2011 - 05.2020
- Oversaw daily front of house operations, ensuring exceptional guest experiences.
- Managed staff scheduling and training to optimize service efficiency and team performance.
- Implemented customer feedback systems to enhance service delivery and address concerns promptly.
- Coordinated with kitchen staff to ensure seamless communication and timely food service.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Education
No Degree - Business Management
Wake Technical College
Raleigh Skills
- Administrative support
- Fair housing regulations
- Rent collection
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Legal notice preparation
Accomplishments
- Optimized property management operations as a subject matter expert in Yardi Voyager, including reporting, leasing, and resident management.
- Played a key roll in the full renovation and lease up of a 248-unit community, ensuring timely project completion and smooth transitions.
- Maintained a 98% collections rate across the region, surpassing company benchmarks and contributing to top financial performance.
Languages
English
Timeline
Assistant Property Manager
Avanath
08.2025 - Current
Store Associate
CVS Healthcare
08.2023 - Current
Front of House Manager
Outback Steakhouse
11.2011 - 05.2020
No Degree - Business Management
Wake Technical College
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