Tiana Hunter- Porter
Department Of Homeland Security, TSA
Cary
8
years of professional experience
Experienced transportation security and ramp operations professional with a background in security management, checkpoint screening, and aircraft turnaround support. Skilled in coordinating teams, enforcing safety procedures, and writing clear incident reports. Known for strategic planning, calm communication, and quick resolution of operational issues.
Work History
TSO Officer
1 Year 11 Months- Monitored checkpoint activity and enforced access control protocols to support safe operations.
- Conducted security screenings to identify prohibited items and maintain compliance with transportation security procedures.
- Inspected baggage and carry-on items using screening equipment and established search procedures.
- Communicated clearly with passengers to explain screening requirements and resolve security-related concerns.
Ramp Agent
3 Years 11 Months- Supervised ramp workflows, assigning tasks and resolving delays during aircraft turnaround.
- Coordinated aircraft loading and unloading, maintaining safe balance and accurate baggage routing.
- Operated ground support equipment while following ramp safety and equipment inspection procedures.
- Communicated with flight crews and dispatch to support on-time departures and arrivals.
Security Manager
5 Years 11 Months- Directed security operations across parking facilities, enforcing access control and patrol procedures.
- Investigated incidents, documented reports, and coordinated response with law enforcement when needed.
- Investigated incidents, documented reports, and coordinated response with law enforcement.
- Monitored CCTV feeds and alarm systems to identify safety risks and unauthorized activity.
Education
Bachelor of Science - Criminal Justice
- Dean's List July 27th-November 8th 2020
Skills
Incident response
Report writing
Report generation
Workflow coordination
Crisis management
Strategic planning
Budgeting and finance
Cultural awareness
Timeline
TSO Officer
Department Of Homeland Security, TSA
11.2024 - CurrentRead More
Ramp Agent
Air General
12.2020 - 11.2024Read More
Security Manager
Republic Parking
12.2018 - 11.2024Read More
ECPI University
Bachelor of Science from Criminal Justice
Read More