Tiana Hamilton
Fayetteville
Summary
Versatile and dedicated professional with experience at Lindo's Assisted Living, adept in customer service and physical therapy support. Demonstrated leadership and adaptability, enhancing patient quality of life and driving sales through exceptional service. Skilled in Microsoft Office and problem-solving, committed to improving organizational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Home Health Caregiver
Lindo's Assisted Living
06.2020 - 11.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Assisted disabled clients to support independence and well-being.
Cashier
Juici Patties
04.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Retail Sales Associate
MegaMart
06.2020 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
Education
Associate of Arts -
Fayetteville Technical University
FayettevilleHigh School Diploma -
Green Pond High
Montego Bay, St. James, Jamaica05-2019
Skills
- Customer service
- Teamwork and collaboration
- Work ethic and integrity
- Physical therapy support
- Time management skills
- Leadership
- Flexible schedule
- Adaptability
Timeline
Cashier
Juici Patties
04.2022 - 05.2023
Home Health Caregiver
Lindo's Assisted Living
06.2020 - 11.2024
Retail Sales Associate
MegaMart
06.2020 - 03.2022
Associate of Arts -
Fayetteville Technical University
High School Diploma -
Green Pond High
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