Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tia Clark

Durham

Summary

Dedicated Group Leader Volunteer with experience managing and guiding diverse groups. Strengths include communication, problem-solving, and leadership skills. Demonstrated ability to foster team unity and enhance group dynamics leading to improved productivity. Proven track record of making a positive impact in previous volunteer roles through effective management and hands-on involvement.

Overview

4
4
years of professional experience

Work History

Group Leader Volunteer

Note In The Pocket
Raleigh
08.2022 - 07.2024
  • Conducted orientations for new volunteers to introduce them to policies and procedures.
  • Encouraged active participation from all volunteers in projects, discussions, and initiatives.
  • Established clear expectations for volunteer roles and responsibilities.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Offered support and assistance to community members.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Greeted guests and offered assistance in finding specific departments or personnel.

Shift Leader

DEFY Raleigh
Raleigh
12.2020 - 04.2022
  • Monitored employee performance and provided feedback for improvement.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Ensured staff were adequately trained on all aspects of their job duties, including safety protocols.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Fostered a team-oriented environment to increase morale and productivity.

Education

Bachelor of Science - Public Health

East Carolina University
Greenville, NC
12-2022

High School Diploma -

Rolesville High School
Rolesville, NC
06-2018

Skills

  • Volunteer training
  • Project management
  • Event coordination
  • Community outreach
  • Team building
  • Customer service

Affiliations

  • Youth ministry leader
  • Co-Lead for young women's ministry
  • Co-creator of new mentorship ministry
  • Diversity committee member
  • Key note speaker for college signing day
  • Current student rep for class of 2027
  • Co-Chair for COTAD

Timeline

Group Leader Volunteer

Note In The Pocket
08.2022 - 07.2024

Shift Leader

DEFY Raleigh
12.2020 - 04.2022

Bachelor of Science - Public Health

East Carolina University

High School Diploma -

Rolesville High School

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Tia Clark