Thomas (Andy) Atkinson
Pink hill
Summary
Experienced Forest Fire Equipment Operator skilled in heavy machinery operation and maintenance. Proven ability to enhance forest management through innovative solutions and collaborative teamwork. Dedicated professional with extensive experience in forest resource management. Known for exceptional problem-solving abilities and customer service skills, contributing to successful reforestation projects and high customer satisfaction. Strategic Forest Fire Equipment Operator recognized for fostering teamwork and driving innovation. Expertise in equipment operation and technical troubleshooting supports effective forest management and enhances project outcomes.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Forest Fire Equipment Operator
N.C. Division of Forest Resources
Rose Hill
05.1992 - 03.2022
- Operated heavy machinery for forest resource management and land restoration.
- Conducted routine maintenance on equipment to ensure safe operation.
- Collaborated with team to clear debris and maintain forest access roads.
- Assisted in planting and monitoring trees to support reforestation efforts.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Education
Bachelor of Science - Industrial Technology-Information & Cybersecurity
East Carolina University
Greenville, NC08-2025
Associate of Applied Science - Computer Engineering Technology
Lenoir Community College
Kinston, NC05-2022
Computer Engineering Technology Diploma - Computer Engineering Technology
Lenoir Community College
Kinston, NC05-2022
Associate of Arts - Social Sciences
James Sprunt Community College
Kenansville, NC08-1991
Some College (No Degree) - Small Engine Diagnostics-64 Hours
Coastal Carolina Community College
Jacksonville, NCSome College (No Degree) - Yamaha Outboard, Intro. To Outboard Systems
Coastal Carolina Community College
Jacksonville, NCSome College (No Degree) - Basic Welding, 4 Hours
Coastal Carolina Community College
Jacksonville, NCSkills
- Information security
- Network troubleshooting
- Technical documentation
- Data analysis
- Customer service
- Equipment maintenance
- Land clearing
- Safety compliance
- Problem resolution
- Team collaboration
- Road construction
- Grading expertise
- Construction management
- Project management
- Load securement
- Site bulldozing
- Following instructions
- Loader operation
- Expert in [equipment]
- Regulatory compliance
- Backhoe operation
- Air compressor use
- Equipment operations
- Soil compaction
- Proficient with [equipment]
- Skid steer operation
- Materials transportation
- Grading experience
- Equipment inspections
- Heavy equipment operation
- GPS navigation systems
- Hazardous materials
- General labor
- Daily reporting
- Equipment testing
- Worksite safety
- Bulldozer operation
- Materials movement
- Site preparation
- Environmental compliance
- Team development
- Teamwork and collaboration
- Mechanical maintenance
- Analytical skills
- Excavation and backfilling
- Professionalism
- Critical thinking
- Dependable and punctual
- Equipment Repair
- Communication
- Teamwork
- Operate and repair equipment
- Active listening
- Team communication
- Reliability
- Organizational skills
Accomplishments
- Phi Kappa Phi, ECU
- Omicron Delta Kappa, ECU
- Outstanding New Member Award, 2022-2023- Omicron Kappa Delta, ECU
- Tau Sigma, ECU
- Alpha Sigma Lambda, ECU
- Epsilon Phi Tau, ECU
- Phi Theta Kappa, LCC
Certification
- N.C. Drivers License
- Become a Six Sigma Yellow Belt
- Lean Six Sigma: Define and Measure Tools
- Six Sigma Foundation
- Statistics Foundation 1: The Basics
Languages
English
Professional
Synopsis of myself:
I grew up on a farm in rural Duplin County. I graduated from East Duplin High School and James Sprunt Community College. I am retired from the NC Forestry Service (NCFS). I have wanted to finish my college education since I began my career with the NC Forestry Service (NCFS). I worked until retirement, then returned to college. I want to get back into the work force. I have alot of skills received from the tenure with the NC Forestry Service (NCFS). Will working with the NCFS I have had many safety classes. I was certified CPR and First Aide, and Wilderness First Aide. Working with the NCFS, I certified and recertified numerous classes such as, Chainsaw, Vehicle safety (Defensive Driving), Forklift Training, ATV operators course, Fireline Safety (annually), "Look up, Look down, and Look around" course, etc. I completed , "Coaching the Lift Truck Operator" course. A NCFS career involves many training courses and classes.
After retirement, I babysitted my granddaughters and attained my BS Industrial Technology degree. I have helped my children along and performed small jobs for my land lord while working on my degree. I have recently finished my degree this Summer Semester 2025. I have acquired much experience during my tenure with the NCFS and life period. I supervised numerous seasonal employees with the NCFS. Working with the NCFS over the years, we began using the computer more and more. I completed training, important time nd equipment documentation online. I think this is where I got the computer interest to go to college for computers when I retired. A large part of my job as a Forest Fire Equipment Operator (FFEO) was keeping my equipment in ready to go condition. Welding,maintenance, and mechanics was a big part of it. I have acquired initiative and experience of team work and planning over the years to help me succeed.
Timeline
Forest Fire Equipment Operator
N.C. Division of Forest Resources
05.1992 - 03.2022
Bachelor of Science - Industrial Technology-Information & Cybersecurity
East Carolina University
Associate of Applied Science - Computer Engineering Technology
Lenoir Community College
Computer Engineering Technology Diploma - Computer Engineering Technology
Lenoir Community College
Associate of Arts - Social Sciences
James Sprunt Community College
Some College (No Degree) - Small Engine Diagnostics-64 Hours
Coastal Carolina Community College
Some College (No Degree) - Yamaha Outboard, Intro. To Outboard Systems
Coastal Carolina Community College
Some College (No Degree) - Basic Welding, 4 Hours
Coastal Carolina Community College
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